National Association of County Veterans
Service Officers UPDATED ACTUAL
Questions and CORRECT Answers
Death Pension: Surviving spouse needs to have a disability to qualify? True or False -
CORRECT ANSWER✔✔- False/No
Death Pension: Surviving spouse must be:
A. Remarried
B. Unmarried
C. Divorced
D. None of the above - CORRECT ANSWER✔✔- Unmarried
Fully Developed Claim: If a fully developed claim is filed on a 21-526ez and new evidence is
submitted:
A. Evidence is used when claim is decisioned
B. Evidence is ignored, it will be used in the supplemental process
C. The claim goes through the traditional process track, standardized claim processing
D. Evidence must be submitted at the time the claim is submitted, it will not be used for
decisioning claims - CORRECT ANSWER✔✔- C. The claim goes through the traditional
process track, standardized claim processing
AMA: Is concurrent election prohibited, i.e. higher review & supplemental? Yes or No -
CORRECT ANSWER✔✔- Yes/prohibited for same condition & No/allowable for different
conditions
Appeals: NOD must identify the specific decision & issue(s) with which the claimant
disagrees. True or False? - CORRECT ANSWER✔✔- True/yes
SC Disability Compensation: If the veteran has two 0% & must show an impairment to
employment status, does the rating get paid at 10% amount? Yes or No - CORRECT
ANSWER✔✔- Yes
,Voc Rehab: How many months of vocational rehab benefits? - CORRECT ANSWER✔✔- 48
months
NSC Pension: How many days of wartime service? How many days of service? - CORRECT
ANSWER✔✔- 1 day wartime / 90 days of service
NSC Pension: What are deductible expenses for NSC Pension? - CORRECT ANSWER✔✔-
Out of pocket unreimbursed medical expenses
Voc Rehab: How many years from when when you get a rating do you have to use Voc
Rehab? - CORRECT ANSWER✔✔- 12 years or from discharge
NSC Pension: Net worth includes: 1. stocks/bonds/mutual funds, etc; 2. real estate (non-
primary): 3. investment property/antique cars, it DOES NOT INCLUDE: - CORRECT
ANSWER✔✔- Primary residence
NSC Pension: Income that is not included in NSC Pension - CORRECT ANSWER✔✔-
Welfare & SSI, tax refunds, burial benefits, reverse mortgage, home equity line
Service member had a knee surgery prior to service, after separation a veteran files a claim
for that knee injury. What kind of service-connection is awarded? - CORRECT
ANSWER✔✔- Aggravated
Debt Mngt: If a waiver of overpayment is denied, can the veteran go back and request a
payment arrangement? Yes or No - CORRECT ANSWER✔✔- Yes
Debt Mngt: There are certain types of debt that cannot be waived - CORRECT
ANSWER✔✔- Erroneous payments such as simultaneous payments of CRSC & CRDP
Compensation: There is a minimum length of service for direct service connection. True or
False? - CORRECT ANSWER✔✔-
DIC: Surviving spouse wants to know how much she much gets for DIC - CORRECT
ANSWER✔✔- $1,340.14 for 2020
, NSC Pension: What are the two types of income? - CORRECT ANSWER✔✔- Earned &
Unearned
Veteran is going to C&P exam in another city that is 49 miles away. Does he/she qualify for
travel pay? - CORRECT ANSWER✔✔- Yes
Who can the VA make direct loans to? - CORRECT ANSWER✔✔- Native Americans
Compensation: A veteran is service connected for a R knee condition - has surgery; what does
the veteran qualify for if he has a recovery period of 60 days? - CORRECT ANSWER✔✔-
Convalescence = Temporary 100%, 21 days minimum
Home Loan: A veteran can reuse their home loan guarantee if - CORRECT ANSWER✔✔-
Home loan is paid in full; Release of liability; Assumed by qualified buyer, i.e. veteran
Special benefits/Dental: Dental care will be provided on an outpatient basis if - CORRECT
ANSWER✔✔- IU; SC for dental; POW; Voc Rehab
Debt Mngt: The veteran has _____ of days to respond to debt collection before action is taken
- CORRECT ANSWER✔✔- 30 days
Special benefits: Does the veteran have to be service connected to receive a prosthetics
device? - CORRECT ANSWER✔✔- No
Debt Mngt: A waiver of debt will usually be granted if it is against equity & good conscience.
True or False? - CORRECT ANSWER✔✔-
DIC: A surviving widow may qualify for DIC if the veteran is continuously rated 100% P&T
for 10 years. True or False? - CORRECT ANSWER✔✔- True/Yes
Debt Mngt: A waiver of overpayment approval for education will result in
Service Officers UPDATED ACTUAL
Questions and CORRECT Answers
Death Pension: Surviving spouse needs to have a disability to qualify? True or False -
CORRECT ANSWER✔✔- False/No
Death Pension: Surviving spouse must be:
A. Remarried
B. Unmarried
C. Divorced
D. None of the above - CORRECT ANSWER✔✔- Unmarried
Fully Developed Claim: If a fully developed claim is filed on a 21-526ez and new evidence is
submitted:
A. Evidence is used when claim is decisioned
B. Evidence is ignored, it will be used in the supplemental process
C. The claim goes through the traditional process track, standardized claim processing
D. Evidence must be submitted at the time the claim is submitted, it will not be used for
decisioning claims - CORRECT ANSWER✔✔- C. The claim goes through the traditional
process track, standardized claim processing
AMA: Is concurrent election prohibited, i.e. higher review & supplemental? Yes or No -
CORRECT ANSWER✔✔- Yes/prohibited for same condition & No/allowable for different
conditions
Appeals: NOD must identify the specific decision & issue(s) with which the claimant
disagrees. True or False? - CORRECT ANSWER✔✔- True/yes
SC Disability Compensation: If the veteran has two 0% & must show an impairment to
employment status, does the rating get paid at 10% amount? Yes or No - CORRECT
ANSWER✔✔- Yes
,Voc Rehab: How many months of vocational rehab benefits? - CORRECT ANSWER✔✔- 48
months
NSC Pension: How many days of wartime service? How many days of service? - CORRECT
ANSWER✔✔- 1 day wartime / 90 days of service
NSC Pension: What are deductible expenses for NSC Pension? - CORRECT ANSWER✔✔-
Out of pocket unreimbursed medical expenses
Voc Rehab: How many years from when when you get a rating do you have to use Voc
Rehab? - CORRECT ANSWER✔✔- 12 years or from discharge
NSC Pension: Net worth includes: 1. stocks/bonds/mutual funds, etc; 2. real estate (non-
primary): 3. investment property/antique cars, it DOES NOT INCLUDE: - CORRECT
ANSWER✔✔- Primary residence
NSC Pension: Income that is not included in NSC Pension - CORRECT ANSWER✔✔-
Welfare & SSI, tax refunds, burial benefits, reverse mortgage, home equity line
Service member had a knee surgery prior to service, after separation a veteran files a claim
for that knee injury. What kind of service-connection is awarded? - CORRECT
ANSWER✔✔- Aggravated
Debt Mngt: If a waiver of overpayment is denied, can the veteran go back and request a
payment arrangement? Yes or No - CORRECT ANSWER✔✔- Yes
Debt Mngt: There are certain types of debt that cannot be waived - CORRECT
ANSWER✔✔- Erroneous payments such as simultaneous payments of CRSC & CRDP
Compensation: There is a minimum length of service for direct service connection. True or
False? - CORRECT ANSWER✔✔-
DIC: Surviving spouse wants to know how much she much gets for DIC - CORRECT
ANSWER✔✔- $1,340.14 for 2020
, NSC Pension: What are the two types of income? - CORRECT ANSWER✔✔- Earned &
Unearned
Veteran is going to C&P exam in another city that is 49 miles away. Does he/she qualify for
travel pay? - CORRECT ANSWER✔✔- Yes
Who can the VA make direct loans to? - CORRECT ANSWER✔✔- Native Americans
Compensation: A veteran is service connected for a R knee condition - has surgery; what does
the veteran qualify for if he has a recovery period of 60 days? - CORRECT ANSWER✔✔-
Convalescence = Temporary 100%, 21 days minimum
Home Loan: A veteran can reuse their home loan guarantee if - CORRECT ANSWER✔✔-
Home loan is paid in full; Release of liability; Assumed by qualified buyer, i.e. veteran
Special benefits/Dental: Dental care will be provided on an outpatient basis if - CORRECT
ANSWER✔✔- IU; SC for dental; POW; Voc Rehab
Debt Mngt: The veteran has _____ of days to respond to debt collection before action is taken
- CORRECT ANSWER✔✔- 30 days
Special benefits: Does the veteran have to be service connected to receive a prosthetics
device? - CORRECT ANSWER✔✔- No
Debt Mngt: A waiver of debt will usually be granted if it is against equity & good conscience.
True or False? - CORRECT ANSWER✔✔-
DIC: A surviving widow may qualify for DIC if the veteran is continuously rated 100% P&T
for 10 years. True or False? - CORRECT ANSWER✔✔- True/Yes
Debt Mngt: A waiver of overpayment approval for education will result in
