Funeral Psychology and Arrangements
Study Guide- Questions & Answers
What are the three phases of Bowlby's attachment theory? Correct Ans-Disorganization,
despair, reorganization
What are Lindemann's five characteristics of grief? Correct Ans-1. Somatic distress 2.
Preoccupation with image of the deceased 3. Guilt 4. Hostile reactions 5. Loss of patterns of
conduct
What are Engel's six stages of grief? Correct Ans-1. Shock and disbelief 2. Developing
awareness 3. Restitution 4. Resolving the loss 5. Idealization 6. The outcome
What are the six different modes of death? Correct Ans-Accidents; Homicide; Suicide; SIDS;
Disasters; Euthanasia
Worden's Four Primary Requirements for Successful Grief Work Correct Ans-1. Accept the
reality of the loss 2. Experience the pain of grief 3. Adjust to an environment in which the
deceased is missing 4. Withdraw emotional energy and reinvest it in another relationship
Grief Syndrome Correct Ans-Set of symptoms associated with loss
Grief Work Correct Ans-Process aimed at loosening attachment to the deceased
Grief Counseling Correct Ans-Helping people facilitate grief to a healthy completion
Grief Therapy Correct Ans-Specialized techniques used for complicated grief
What are the three types of listening? Correct Ans-1. Informational 2. Evaluative/critical 3.
Empathetic
FTC Funeral Rule Correct Ans-Makes it possible to choose only the goods and services you
want or need and pay only for those you select; either pre-need or at-need.
What are the two sides of funeral service? Correct Ans-Relational and transactional
What 3 factors make up funeral cost Correct Ans-1. Funeral service 2. Merchandise 3. Third
party cash advance items
At-need Correct Ans-When death occurs
Medical examiner Correct Ans-Forensic MD who investigates questionable deaths
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