AHLEI HOST 280 HOSPITALITY SUPERVISOR FINAL CERTIFICATION EXAM |COMPLETE!!
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Course
AHLEI HOST 280 HOSPITALITY SUPERVISOR
Institution
AHLEI HOST 280 HOSPITALITY SUPERVISOR
CH1 What is true about available resources within hospitality? - ACCURATE ANSWERS pg.8 limited in supply
Therefore, must determine the best way to use available resources to reach organizational goals
ch1 Supervisors must decide how best to use available resources to reach their goals because...
AHLEI HOST 280 HOSPITALITY
SUPERVISOR FINAL
CERTIFICATION EXAM
AHLEI HOST 280 HOSPITALITY SUPERVISOR FINAL CERTIFICATION EXAM |
COMPLETE!!
CH1 What is true about available resources within hospitality? -
ACCURATE ANSWERS✔✔ pg.8 limited in supply
Therefore, must determine the best way to use available resources to
reach organizational goals
ch1 Supervisors must decide how best to use available resources to reach
their goals because all resources are?
A. Highly perishable
,B. Of equal value
C. limited in supply
D. Company owned property - ACCURATE ANSWERS✔✔ C. limited
in supply
pg.8 Therefore, must determine the best way to use available resources
to reach organizational goals
CH1 In a larger organization, who directs the work of the supervisors? -
ACCURATE ANSWERS✔✔ pg.7 Managers
who often have been promoted from a supervisory role
ch1 In larger hospitality organizations, who direct the work of
supervisors?
A. Managers
B. Middle Managers
C. Top Managers
D. District Managers - ACCURATE ANSWERS✔✔ A. Managers
pg.7 who often have been promoted from a supervisory role
,CH1 What are the three most important concepts for supervisors? -
ACCURATE ANSWERS✔✔ pg.8 Authority, Delegation, and
Responsibility
CH1 Why is it essential to delegate? - ACCURATE ANSWERS✔✔ pg.8
Shortage of time
Because a supervisor can't personally perform all of the tasks assigned to
his or her department or work area
ch1 Why must good supervisors delegate some tasks for which they are
responsible?
A. Shortage of time
B. Insufficient funds
C. Lack of skills
D. Inability to prioritize - ACCURATE ANSWERS✔✔ A. Shortage of
time
pg.8 Because a supervisor can't personally perform all of the tasks
assigned to his or her department or work area
CH1 What is the definition of "controlling?" - ACCURATE
ANSWERS✔✔ pg.9 The supervisory task of measuring actual results
against expected results.
, Also refers to safeguarding the operation's property and revenue.
ch1 What activity is performed when supervisors compare their actual
results to their projected results?
A. Organizing
B. Directing
C. Controlling
D. Planning - ACCURATE ANSWERS✔✔ C. Controlling
pg.9 The supervisory task of measuring actual results against expected
results.
Also refers to safeguarding the operation's property and revenue.
CH1 What are supervisors' most important control tools? - ACCURATE
ANSWERS✔✔ pg.9 Operating budgets
because they indicate revenue and expense expectations.
ch1 What are a supervisor's most important control tools?
A. Job Descriptions
B. Operating Budgets
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