Chapter 17: Business, Marketing, Accounting, and Finance
Salvo: Massage Therapy
MULTIPLE CHOICE
1. Which statement describes most massage therapists according to the American Massage
Therapy Association?
a. Most are independent contractors
b. Few are older than 30 years of age
c. Those working in franchises make the most money per hour
d. They chose massage therapy as their primary career
ANS: A
Fifty-eight percent of massage therapists describe themselves as sole practitioners with 21%
stating they are independent contractors (American Massage Therapy Association [AMTA],
2017a).
2. Which reason is the major cause of business failures in general?
a. Incompetence
b. Acquired disability
c. Professional burnout
d. Staff conflict
ANS: A
A study conducted by the University of Tennessee found that “incompetence” was the major
cause of business failures in general.
3. Which aspect of business protects the public by enforcing standards that restrict practice to
qualified individuals who have met specific qualifications?
a. Occupational license
b. Sales tax permit
c. Professional liability insurance
d. Professional license
ANS: D
Professional licensure seeks to protect the public by enforcing standards that restrict practice
to qualified individuals who have met specific qualifications in education, work experience,
and passing competency exams such as the Massage and Bodywork Licensing Examination or
MBLEx issued by the Federation of State Massage Boards.
4. Which type of insurance protects service-providing professionals from bearing the full cost of
defending against a negligence claim made by a client?
a. Disability
b. Health care
c. General liability
d. Professional liability
ANS: D
, Professional liability insurance is a form of liability insurance which helps protect
service-providing professionals and companies from bearing the full cost of defending against
a negligence claim made by a client, and damages awarded in a lawsuit.
5. What is another term for professional liability insurance?
a. Health insurance
b. Disability insurance
c. Malpractice insurance
d. General liability insurance
ANS: C
Professional liability insurance is also called malpractice insurance and errors and omission
(E&O) insurance.
6. Which type of insurance provides income when an individual is unable to work because of
illness or injury?
a. Disability
b. Health care
c. General liability
d. Professional liability
ANS: A
Disability insurance is a form of insurance that provides beneficiary’s income in the event that
a disability created a barrier that prevented individuals from completing a core activity
associated with their work.
7. What is the minimum number of hours per week an employee needs to work to be considered
full-time?
a. 20
b. 28
c. 38
d. 43
ANS: C
Full-time employees usually work 38-hours or more per week and part-time employees work
fewer hours.
8. If a massage therapist works at a place that provides the setting and equipment and determines
when the therapist works and for how long, what is the therapist classified as?
a. Employee
b. Self-employed
c. Sole proprietor
d. Independent contractor
ANS: A
In any type of employment, the employer usually determines the hours of the day and days of
the week of employment. Employers generally provide the place for massage services to be
given to clients, the tools and materials required to perform the services, exercise some
control over services such as the time of service and length of time spent providing each
service, and the fee the client pays for services rendered. In addition, the employer is
responsible for the collection of all taxes and provides compensation to the employees.
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