COB 300 Pargas Test 1 Questions and Answers
Good Manager qualities - AnswerHumble, help people succeed, Listen, celebrate
success, motivate, communicate
/.Management is not - Answeran exact science, certainty, bossing people around, profit
at any cost
/.What derails managers? - Answerinterpersonal relationships
/.What is STEAM? - AnswerSkills, time, energy, attention, money
/.Efficiency - Answergetting work done with a minimum of effort, expense, or waste
/.Effectiveness - Answeraccomplishing tasks on time and well done
/.Four Functions of Management - Answerplanning, organizing, leading, controlling
/.Top Managers - AnswerCEO, President, VP, CFO, responsible for the overall direction
of the company
/.Middle Managers - AnswerRegional manager, Plant managers, coordinate with top
mangagers
/.First Line Managers - AnswerOffice manager, shift supervisor, have non-managers
report to them
/.Team Leaders - Answerfacilitate team activities
/.Roles of Managers - Answerinterpersonal, informational, decisional
/.Interpersonal Manager Role - Answerfigurehead, leader, liaison
/.Informational Manager Roles - Answermonitor, disseminator, spokesperson
/.Decisional Manager Roles - Answerentrepreneur, disturbance handler, resource
allocator, negotiator
/.What do companies look for in managers? - Answertechnical skills, human skills,
conceptual skills, motivation to manage
/.Decentralization - Answerthe degree to which decision making authority is given to the
employees closest to the problems, production, and clients