COB 300 Management Exam 1 (Eliason) Questions and Answers
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Course
COB 300 Management
Institution
COB 300 Management
COB 300 Management Exam 1 (Eliason) Questions and Answers
Management - Answerprocess of using organizational resources efficiently and effectively to achieve organizational goals through people
/.Effectiveness - Answerproducing desired goal that customers value
/.Efficiency - Answerproduci...
COB 300 Management Exam 1 (Eliason) Questions and
Answers
Management - Answerprocess of using organizational resources efficiently and
effectively to achieve organizational goals through people
/.Effectiveness - Answerproducing desired goal that customers value
/.Efficiency - Answerproducing without waste
using minimal resources
/.Planning - Answercentral function of management that involves setting goals and
figuring out ways to reach them
looks to the future
/.Example of Planning - Answerex: annual budget
/.Organizing - Answerprocess of assigning the necessary resources to implement the
plan and to achieve organizations goals
assigning and dividing work and authority
/.Example of organizing - Answerex: order supplies and materials, hiring and training
/.Leading - Answerinfluencing others to achieve organizational objectives
/.Example of leading - Answerex: inspiring and motivating
communicating with employees
/.Controlling - Answercomparing actual performance outcomes to a predetermined
standard
monitoring progress and taking corrective actions
/.Example of controlling - Answerex: quality control
inspections
/.Functions of Management - Answerplanning
organizing
leading
controlling
/.Top Level Managers - Answerresponsible for major decisions, providing the
organization with a clear direction, and planning strategically to reach goals
, /.Examples of top level managers - Answerex: CEO, President, VP
have few of these
/.Middle Level Managers - Answerresponsible for coordinating activities within a firm,
plan and allocate resources, monitor sub-units and managers, implement change from
top-level
/.Example of middle level managers - Answerex: director, branch manager, general,
dean
/.Front (First) Line Managers - Answeroversee and execute daily tasks, teach entry-
level employees, create detailed operating plans based on middle managers
intermediate-range plans
responsible for meeting annual goals
/.Example of front line managers - Answerex: supervisor, manager, team leader
/.Examples of individual workers - Answerex: maker, assembler
/.Individual Workers - Answermost people hold this position
these people either get promoted or quit
/.Feller's Diamond - Answerpeople don't always enter an organization at the bottom and
move their way up, they can enter from the side and leave from one of the points to
another
/.Technical Core (Fellers) - Answerholds the company together, where the big decisions
are made
is retained in hard times while other points may be laid off/eliminated
hold support services
/.Activities in the core - Answerex: product/service design
manufacturing and supply chain expertise
information and data storage and security
critical leadership
/.Retired Expert (Fellers) - Answerhired back to solve a problem
/.Temporary/ Seasonal (Fellers) - Answera job you come in and out of
/.Managers (Fellers) - Answerthe first people fired in this diamond
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