Chapter 5 MQM 323 Heather Jia Questions with complete solution
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Course
MQM 323
Institution
MQM 323
Chapter 5 MQM 323 Heather Jia Questions with complete solution
Psychological Contract - correct answer unwritten expectations employees and employers have about the nature of their work relationships
components of job satisfaction - correct answer Adequacy of the pay, Opportunity for adv...
Chapter 5 MQM 323 Heather Jia
Questions with complete solution
Psychological Contract - correct answer ✔unwritten expectations employees
and employers have about the nature of their work relationships
components of job satisfaction - correct answer ✔Adequacy of the pay,
Opportunity for advancement,
Supervision, Coworkers, Nature of the work
How do you spot a disengaged employee? - correct answer ✔Simply put in
time, do not do best work, are "checked out"/apathetic, do only their basic
jobs, react only to pay
5 different methods o address absenteeism - correct answer ✔Disciplinary,
Positive reinforcement, Combination approach, no-fault policy, paid-time off
Disciplinary (method of addressing absenteeism) - correct answer ✔people
who are absent the first time receive an oral warning, subsequent times being
written, suspension, and finally dismissal
Positive Reinforcement (method of addressing absenteeism) - correct answer
✔giving rewards for meeting attendance standards
Combination approach (method of addressing absenteeism) - correct answer
✔reward desired behaviors and punish undesired
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