Effort Level expended (concentration towards a goal) - correct answer
✔motivation, work ethic, attendance, job design
Organizational Support (company brings to table) - correct answer ✔training
and development, equipment and technology, performance standards,
management and coworkers
Motivating Individual Performance: top motivators - correct answer ✔being
appreciated, respect in the workplace, being able to utilize personal
capabilities (challenging work)
Motivating Individual Performance: other motivators - correct answer ✔Pay
and employment security, good managers/leaders, feedback, training,
benefits, motivational speakers, t-shirts, mugs, books, and videos
,Psychological Contract - correct answer ✔unwritten expectations employees
and employers have about the nature of their work relationships (opportunities
from promotion, work hard in busy season)
Traditional Psychological Contract - correct answer ✔employer would
provide a job for life and employee would provide loyalty to company
New psychological contact - what employers will provide - correct answer
✔competitive compensation and benefits (tangible), flexibility to baleen and
home life, career development opportunities
New psychological contact - what employees will provide - correct answer
✔continuous skill improvement and increase productivity, reasonable time
with the organization (tangible), extra efforts and results when needed
Employers will provide: - correct answer ✔Competitive compensation and
benefits
Flexibility to balance work and home life
Career development opportunities
Employees will contribute - correct answer ✔Continuous skill improvement
and increased productivity
Reasonable time with the organization
Extra efforts and results when needed
Job Satisfaction - correct answer ✔positive feelings and evaluation derived
from an individual's employment in a job
Morale - correct answer ✔job satisfaction of a group or organization
, Organizational Commitment - correct answer ✔degree to which workers
believe in and accepts organizational objectives and ant to remain employers
at a company
Employee Engagement - correct answer ✔the extent to which an employee's
thoughts and behaviors are focused on his or her work and their employer's
success
Loyalty - correct answer ✔being faithful to an institution or employer
Engaged Employees - correct answer ✔put in extra effort, are highly
involved in their jobs, employ both effort and though, are active/busy, are fully
invested in their jobs
Disengaged Employees - correct answer ✔simply put in time, do not do best
work, are "checked out"/apathetic, do only their basic jobs, react only to pay
Absenteeism - correct answer ✔any failure by an employee to report for
work as scheduled or to stay at work when scheduled
Types of Absenteeism - correct answer ✔voluntary and involuntary
Involuntary Absences - correct answer ✔unavoidable, people get sick, car
breaks down
Voluntary Absences - correct answer ✔People call in sick when they are fine
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