(SMC)Scrum Master Certified: 100
(SCENARIO &SITUATIONS) Question
and Answers [100% Correct] 2025/2026
|VERIFIED|
When should a Scrum Master intervene in a Sprint Planning session?
A) Only when the team asks for help.
B) When the team is struggling with understanding the sprint goal or...
When should a Scrum Master intervene in a Sprint Planning session?
A) Only when the team asks for help.
B) When the team is struggling with understanding the sprint goal or backlog items.
C) Whenever the team is not following the Scrum framework strictly.
D) The Scrum Master should never intervene during Sprint Planning.
B) When the team is struggling with understanding the sprint goal or backlog items.
The Scrum Master notices that team members are discussing non-work-related topics during the Daily
Scrum. What should the Scrum Master do?
A) Ignore the situation, as team bonding is important.
B) Cancel the Daily Scrum meetings to avoid distractions.
C) Encourage the team to stay focused on the work at hand and discuss non-work-related topics outside
of the Scrum.
D) Penalize the team for straying off-topic.
C) Encourage the team to stay focused on the work at hand and discuss non-work-related topics
outside of the Scrum.
During a Sprint Review, the Development Team presents a feature that is only partially done. The
Product Owner is unhappy with the progress. What should the Scrum Master do?
A) Defend the team and explain why the feature is not finished.
B) Ignore the issue and move on to the next agenda item.
C) Facilitate a conversation between the team and Product Owner to understand the reasons for the
delay and to make improvements.
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,D) Suggest the team should have worked harder to finish the feature.
C) Facilitate a conversation between the team and Product Owner to understand the reasons for
the delay and to make improvements.
The Development Team feels overwhelmed by the amount of work in the current sprint. How should the
Scrum Master help?
A) Guide the team through prioritization and encourage them to focus on the most important tasks.
B) Remove some of the tasks from the sprint to ease the load.
C) Ignore the issue and let the team figure it out themselves.
D) Push the team to work overtime to meet the deadlines.
A) Guide the team through prioritization and encourage them to focus on the most important
tasks.
A team is working on a project, but there is a lack of clarity about the scope of the work. How can the
Scrum Master assist?
A) Encourage the team to just start working and figure out the scope as they go.
B) Tell the team to start with whatever they think is most important.
C) Do nothing and allow the team to work as best they can.
D) Help the Product Owner clarify the scope and ensure the team fully understands it before starting the
work.
D) Help the Product Owner clarify the scope and ensure the team fully understands it before
starting the work.
A member of the Scrum team is constantly challenging the Scrum Master’s authority. What should the
Scrum Master do?
A) Confront the team member in front of the entire team to assert authority.
B) Ignore the behavior and allow the team member to continue.
C) Have a one-on-one conversation to understand the team member’s concerns and address them
professionally.
D) Remove the team member from the team for their insubordination.
C) Have a one-on-one conversation to understand the team member’s concerns and address
them professionally.
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,During a Sprint Retrospective, the team is not actively participating and is silent. What should the Scrum
Master do?
A) Cancel the retrospective and try again next time.
B) Force the team to speak and share feedback.
C) Let the team remain silent and move on.
D) Use engaging techniques, such as asking open-ended questions or using activities, to encourage
participation.
D) Use engaging techniques, such as asking open-ended questions or using activities, to
encourage participation.
The Scrum Master is concerned that the team has become complacent and is no longer striving for
improvement. What action should the Scrum Master take?
A) Do nothing and hope the team will improve on its own.
B) Facilitate a retrospective to identify areas for improvement and set new goals.
C) Assign new tasks to the team members to shake things up.
D) Ask the Product Owner to intervene and motivate the team.
B) Facilitate a retrospective to identify areas for improvement and set new goals.
In a Sprint, the team discovers a critical bug that needs immediate attention. How should the Scrum
Master handle this?
A) Ask the team to address the bug after the sprint is over.
B) Facilitate a discussion with the team and Product Owner to determine if the bug should be prioritized
and fixed in the current sprint.
C) Ignore the issue and continue with the sprint as planned.
D) Have the team work on the bug during their spare time after hours.
B) Facilitate a discussion with the team and Product Owner to determine if the bug should be
prioritized and fixed in the current sprint.
During a Daily Scrum, one team member monopolizes the conversation, causing the rest of the team to
become disengaged. What should the Scrum Master do?
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, A) Let the team member speak as long as they want.
B) Ignore the behavior and hope it will change over time.
C) End the meeting early to avoid further disruptions.
D) Gently guide the conversation to ensure all team members have an opportunity to speak and keep the
meeting on track.
D) Gently guide the conversation to ensure all team members have an opportunity to speak and
keep the meeting on track.
The Development Team is struggling with meeting their sprint goals, and morale is low. How can the
Scrum Master support them?
A) Increase the team’s work hours to catch up on the missed work.
B) Help the team identify the obstacles and facilitate a discussion to find solutions, while providing
encouragement and support.
C) Ignore the problem, as the team needs to solve it on their own.
D) Change the sprint goals to something more achievable.
B) Help the team identify the obstacles and facilitate a discussion to find solutions, while
providing encouragement and support.
A Scrum Master observes that the team is becoming more siloed, with members working individually
instead of collaboratively. What should the Scrum Master do?
A) Encourage collaboration and communication by creating opportunities for cross-functional work and
team-building activities.
B) Let the team continue working independently, as long as the work gets done.
C) Separate the team members further to avoid unnecessary interference.
D) Ask the team to start working on their own tasks in isolation.
A) Encourage collaboration and communication by creating opportunities for cross-functional
work and team-building activities.
During the Sprint Review, a stakeholder expresses disappointment in the product increment. As the
Scrum Master, how should you react?
A) Defend the Development Team and explain their challenges.
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