Delivery of products or services - ANS A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with?
Choose 1 answer
Supply and demand
Operations and logistics
Outsourcing or insourcing
Delivery of products or services
Pro...
Test Prep - WGU - Principles of
Management - C483 Exam Questions
And Answers
Delivery of products or services - ANS A value chain is the sequence of activities that
begins with raw materials.
What result does a value chain end with?
Choose 1 answer
Supply and demand
Operations and logistics
Outsourcing or insourcing
Delivery of products or services
Profit margins are increased. - ANS What happens when an effective value chain is
created?
Choose 1 answer
Profit margins are increased.
A mission statement is developed.
Customized products are standardized.
Total quality management is not required.
Analysis of external opportunities and threats - ANS Industry and market analysis,
competitor analysis, and social analysis are examples of which step in the strategic planning
process?
Analysis of mission, vision, and goals
Analysis of management implementation
Analysis of external opportunities and threats
Analysis of internal strengths and weaknesses
Strengths - ANS Skilled management, positive cash flow, and well-known brands are
examples of which component of the SWOT analysis?
Threats
Strengths
Weaknesses
,Opportunities
Core competencies - ANS What denotes skills or expertise in an activity that constitutes
the roots of competitiveness in an organization?
Choose 1 answer
Strategic values
Core competencies
Products and services
Opportunities and threats
Suppliers can reduce manufacturing time and increase product quality. - ANS According to
Michael Porter's competitive environment model, how can suppliers influence strategic
planning?
Suppliers can reduce the threat from substitute products.
Suppliers can reduce the numbers of new entrants in the market.
Suppliers can reduce manufacturing time and increase product quality.
Suppliers can reduce technological, demographic, and legal threats in the environment.
Differentiation - ANS A company offers unique products in its industry to create a
competitive advantage.
Which type of strategy is the company using?
Valorization
Differentiation
Customization
Standardization
Vertical integration - ANS Happy Inc. is a leading provider of family entertainment and BCD
is a broadcasting company with news, cable, and entertainment networks. Happy Inc. recently
acquired BCD in hopes of boosting its primary business of family entertainment.
Which type of corporate strategy is represented by Happy Inc.'s purchase of their distribution
network?
Strategic vision - ANS A local business has provided services to its customers for 40 years.
The business's mission is "To give our customers the best service in town." The owner of the
, business has had a long-standing dream to franchise the business and become the best
provider of its service in the United States.
Six Sigma - ANS The introduction of statistical tools to analyze the causes of product
defects is associated with which quality improvement approach?
Six Sigma
Flexible Process
Customer Process
Quality Customization
To revolutionize key organizational systems and processes - ANS What is the principal
idea of reengineering?
Choose 1 answer
To analyze system failures
To focus on creating two-way exchanges with customers
To revolutionize key organizational systems and processes
To improve total quality in all businesses for the benefit of producers and consumers
Less than 3.4 - ANS How many defects per million are there at Six Sigma, assuming a
product or process is defect-free 99.99966% of the time?
Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
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