Proposal for a Pilot Recruitment Plan for Southwest Airlines.University Of Phoenix ORG/535: People and Organizations Proposal for a Pilot Recruitment Plan for Southwest Airlines.IntroductionAs a leading employer in the airline industry, Southwest Airlines serves over 200 million passengers annually...
Proposal for a Pilot Recruitment Plan for Southwest Airlines.
University Of Phoenix ORG/535:
People and Organizations
, Proposal for a Pilot Recruitment Plan for Southwest Airlines.
Introduction
As a leading employer in the airline industry, Southwest Airlines serves over 200 million
passengers annually, known for its commitment to job security and competitive employee
benefits, including complimentary flights for staff and their families. In 2019, the airline received
287,422 resumes and selected only 6,582 candidates for hire, reflecting a rigorous selection
process that prioritizes three core attributes: a "warrior spirit" that embodies courage and
perseverance; a "servant’s heart" focused on respect and customer service; and a "fun-loving
attitude" that fosters a positive work environment.
Given the critical role that skilled pilots play in maintaining Southwest's excellent safety
record and outstanding on-time performance, it is imperative to develop a robust talent
management plan. This proposal outlines recommendations for three effective recruitment
sources, selection methods, training approaches, and retention strategies to enhance the pilot
talent pool at Southwest Airlines. By aligning these strategies with the company's core values,
we can ensure a sustainable and highly skilled workforce that supports the airline's mission and
growth.
About Southwest | Southwest Airlines. (n.d.). https://www.southwest.com/about-
southwest/
How Southwest Airlines hires such dedicated people. (2015, December 2). Harvard
Business Review. https://hbr.org/2015/12/how-southwest-airlines-hires-such-dedicated-people
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