Perform the following tasks:
Complete the reading assignment and the interactive lecture before attempting this assignment.
To complete this assignment:
Read the case study located in the Assignment Worksheet.
Assume the role of the Public Relations Director for Purple Cross of North Carolina...
Case Study: Telehealth
Ms. Smith is 82 years old and is diagnosed with hypertension, diabetes, and congestive heart failure.
Her two children live in California, while she lives in North Carolina in a small family home on 10
acres of land in the Blue Ridge Mountains. Ms. Smith has been in the hospital four times in the last
year due to congestive heart failure. As her eyesight and mobility get worse with age, she has found it
a challenge to stay on her medical plan and to do her shopping for the right foods she knows she
should be eating. Ms. Smith’s health plan, Purple Cross of North Carolina, assigned a nurse case
manager to address her situation. Purple Cross provided a digital scale and a remote monitoring
device that recorded Ms. Smith’s condition every day by uploading her weight and transmitting the
answers to a series of questions on a touch screen kiosk. The case manager also coordinated the
delivery of Meals on Wheels, providing low-sodium, diabetic-compliant dinners to Ms. Smith on an
ongoing basis. The case manager calls Ms. Smith twice a week, taking the time to educate her about
her medications, her activities, and the disease-specific elements that will keep her healthy and out of
the hospital. When the case manager identifies that Ms. Smith can no longer organize her daily
medications, a digital medication dispenser will be provided that will keep her on her medication
regimen. The medication dispenser will be preloaded with Ms. Smith’s medications and will issue a
subtle doorbell tone when it is time to take them. With the combination of remote and real-time
(telephonic) support persons and technologies, Ms. Smith can remain in her home and avoid further
inpatient admissions.
For each topic, write your question and rationale and submit per instructions.
Topic: Meeting the health needs for Ms. Smith
What are Mrs. Smith's health-related requirements or specifications?
Rationale:
In this context, it is essential to assess Mrs. Smith's medical needs based on her medical
history. The Telehealth Director should be able to investigate Mrs. Smith's health demands and
articulate how Telehealth can address her requirements, ensuring the efficient delivery of
services to Mrs. Smith.
Topic: Decision-making process for technology selected for Ms. Smith
What criteria were considered when deciding on the technology for Mrs. Smith?
Rationale:
It is essential to have a thorough grasp of the decision-making process involved in choosing
the medical technology that would best serve Mrs. Smith's health needs. The Telehealth
Director is tasked with elucidating this process for Mrs. Smith.
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