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CMN 003V Final Exam 2024 Questions and Answers | Revised and Updated
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CMN 003V Final Exam 2024 Questions and Answers | Revised and Updated True or False: There is various definitions of leadership because we can't agree what is its exactly. - True What do all the different definitions of leadership incorporate? - The ability to direct or influence other's behavi...

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  • December 3, 2024
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CMN 003V Final Exam 2024 Questions and
Answers | Revised and Updated

True or False: There is various definitions of leadership because we can't agree what is its exactly. -

✔✔True


What do all the different definitions of leadership incorporate? - ✔✔The ability to direct or influence

other's behaviors thought towards a productive end.


What 3 leadership qualities do strong leaders have? - ✔✔Vision (the ability to picture a new or different

reality from what currently exists for the group), initiative (uses change, adaption and growth as a means

of group's survival or as transformative rather than a threat to their power or stability), and charisma

(generate a positive image that motivates others, persuades with this charm).


Leaders have strong _____ skills. They listen passively/actively and make their audience feel like they are

the _______ in the room. - ✔✔communication, actively, most important person


Unethical leaders use communication tactics like...? - ✔✔bullying, harsh criticism, name calling gossip,

slander, personal attacks and threats


What is Macvalienism? - ✔✔Uses deceit, flattery and exploitive measure in a strategic way in order to

achieve desired ends.


True or False: There is strong support that shows that men and women lead differently. - ✔✔False


True or False: The idea that men and women have different leading styles is still held widely with the

public. - ✔✔True


Name the 4 group processes that shape a group's decision and effects how group's discuss and arrive at

conclusions. Describe each. - ✔✔1. Groupthink (a problem in which group members strive to maintain

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,cohesiveness and minimize conflict but they do so by refusing to critically examine ideas, analyze

proposals, or test solutions -- sacrifices growth to maintain the status quo)


2. Cognitive forces (group member's beliefs or thoughts)


3. Psychological forces (refer to group member's emotions, attitudes, motives, and values)


4. Social forces (group's standards for what behaviors influence decision making , the norms of the

group).


What are the six steps of problem solving? - ✔✔1. Identify the problem (establishes clear and necessary

problem)


2. Analyze (helps determine the problem's scope and other related factors)


3. Generate solutions (brainstorming and defining criteria for future solutions -- groupthink can occur

here, especially if the group doesn't respect or consider everyone's ideas)


4. Evaluate options


5. Implement solutions (putting into action the decision the group has made)


6. Assess the results (requires evaluation the success or effectiveness of the solution that was put into

action and is needed to figure out the groups next steps and future problems)


In 1959, social psychologists, ___ and ____, found that power is divided into ___ (number) of forms. -

✔✔French and Raven


5


In work situations, the person with the valued knowledge is the person people ___ and _____. -

✔✔respect and often to refer to for help


True or False: Expert power alone can help a person move through organizational levels. - ✔✔False




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, Possession of expert power is often seen as a stepping stone to other sources power such as ____ power.

A person may be promoted to a higher position due to expert power, leading to _____ power. -

✔✔Legitimate


Referent power comes from a person's ______ or ______. - ✔✔perceived attractiveness or worthiness


Referent power is derived from the ____ relationships that a person cultivates others in the organization. -

✔✔interpersonal


Referent power comes from what leadership quality? - ✔✔Charisma


Legitimate power comes from the belief that this person has rights or titles such as ______, _____, etc. -

✔✔right, titles, manager, parent, etc.


Legitimate power is also known as ____ power. - ✔✔Positional


Legitimate power is unstable and unpredictable. Why? - ✔✔If you lose the tittle of the position, the title

can disappear with it, especially if that's what you relied on for power.


Reward power supports legitimate power and results from a person's ability to ____ another for their

compliance. - ✔✔compensate


Using the definition of reward power, describe what would occur after this statement. "An employee is

likely to respond favorably to orders and directions if he or she receives _____ (provide some examples)."

- ✔✔a tangible reward such as a pay raise or better job assignment


Name some intangible rewards at work. - ✔✔Verbal approval, encouragement, and praise


If reward power is used effectively, it can greatly motivate others. What happens if it is used improperly

(like favoritism)? - ✔✔Demoralize those that work for you and diminish their output


The opposite of reward power is __________ power. - ✔✔Coercive




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