patient centered care - Recognize the patient or designee as the source of control
and full partner in providing compassionate and coordinated care based on
respect for patient's preferences, values, and needs.
Patient centered care concepts - respect
dignity
sharing info
participation in care and decisions
collaboration
patient-provider relationship - patients have access to info
patients have active role in their care
patient participation = better health outcomes, higher patient satisfaction
6 Dimensions of Patient-Centered Care - 1. Respect for patients' values,
preferences, and expressed needs
2. Coordination and integration of care
3. Information, communication, and education
4. Physical comfort
5. Emotional support
, 6. Involvement of family and friends
Respect for patients' values, preferences, and expressed needs - patients should
be able to express views, be involved in decision making, and receive respectful
care
coordination and integration of care through collaboration and teamwork - HC
needs to be coordinated and timely
- smooth transitions bn care shifts
- creating "care between the care"
- nurses work with other HCPs to provide care
information, communication, and education - Patients expect to receive accurate
and timely information about their clinical status, progress, or prognosis. Patients
and families need to be informed of major changes in therapies or status. Patients
need tests and procedures explained clearly in language they understand.
Patients and family members want to know how to manage care on their own
physical comfort - recognize personally held values and beliefs about the patients
management of pain or suffering
ensure patients will be comfortable from pain
sensitivity to non-medical and spiritual dimension of care: emotional support -
understand the patients background of their emotional health
- address emotional and spiritual concerns
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