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C954 ITIM 5530 IT Management FA (Qns & Ans) 2025 WGU.

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Course
Information Technology

Institution
Western Governors University

C954 ITIM 5530 IT Management FA (Qns & Ans) 2025 WGU.C954 ITIM 5530 IT Management FA (Qns & Ans) 2025 WGU.C954 ITIM 5530 IT Management FA (Qns & Ans) 2025 WGU.

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c954 itim 5530 it management fa qns ans 2025 w

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C954 ITIM 5530

IT Management

Final Assessment (Qns & Ans)

2025
General Instructions

1. Read All Questions Carefully: Make sure you understand each question.
2. Time Management: You have a specific amount of time to complete the exam.
Keep an eye on the clock and pace yourself.
3. Allowed Materials: Only use materials that are explicitly allowed. Unauthorized
materials can lead to disqualification.
4. ANS Format: Follow the required format for your ANS. For example, multiple-
choice questions might need you to select the best ANS, while essay questions
require detailed responses.
5. Academic Integrity: Adhere to the university's honor code. Any form of cheating or
plagiarism is strictly prohibited.
6. Technical Requirements: Ensure your computer and internet connection are
stable. For online exams, you might need a webcam and microphone for proctoring
purposes.
7. Submission: Submit your ANS before the time expires. Late submissions might
not be accepted.

©2024/2025

,1. What is the primary purpose of IT governance in an
organization?
A) To increase the IT budget
B) To align IT strategy with business strategy
C) To manage IT personnel
D) To control IT vendor contracts
ANS: B
Rationale: IT governance ensures that IT investments align
with business priorities and deliver value to the organization.

2. Which of the following frameworks is commonly used for IT
service management?
A) COBIT
B) ITIL
C) Agile
D) Scrum
ANS: B
Rationale: ITIL (Information Technology Infrastructure
Library) is a widely accepted framework for IT service
management focused on aligning IT services with the needs of the
business.

©2024/2025

,3. Which of the following is a key principle of the Agile
methodology?
A) Following a strict project plan
B) Emphasizing customer collaboration over contract
negotiation
C) Delivering a product only after all requirements are gathered
D) Minimizing stakeholder involvement
ANS: B
Rationale: Agile prioritizes customer collaboration, allowing
flexibility in response to changing needs throughout the project.

4. Which of these represents a major benefit of utilizing cloud
computing in IT management?
A) Higher hardware costs
B) Increased data security risks
C) Scalability and flexibility
D) Reduced accessibility
ANS: C
Rationale: Cloud computing offers scalable resources and
flexibility, enabling organizations to expand or reduce IT capacity
as needed.

©2024/2025

, 5. What does the term 'DevOps' stand for in the context of IT
management?
A) Development operations
B) Development and operations working together
C) Dedicated operations
D) Digital evolution of operations
ANS: B
Rationale: DevOps is a set of practices that combines
software development (Dev) and IT operations (Ops) to shorten
the development lifecycle and improve software delivery.

Fill-in-the-Blank Questions

6. The process of evaluating and controlling the company's IT
assets and resources is known as __________.
ANS: IT asset management
Rationale: IT asset management involves overseeing and
optimizing the lifecycle of IT assets, ensuring efficient resource
usage.

©2024/2025

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