©BRIGHTSTARS EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
JAMF 100 Video Course Practice Questions
With Verified Answers
Can an iOS device go through Setup Assistant without an internet connection? Why or why not?
- Answers✔An internet connection is required for Setup Assistant to continue. This will activate
the device and review whether or not Find My Device has been enabled on the iOS device, or
whether or not it's part of a device management enrollment process.
What is an Apple ID used for? - Answers✔An Apple ID is used for services such as the App
Store, iCloud, iMessage, and other Apple services.
Can Setup Assistant be modified by an MDM solution like Jamf Pro? - Answers✔Yes, MDM
solutions like Jamf Pro can be used to modify and even skip certain screens during the Setup
Assistant to streamline the process.
What's the first step to take when trying to customize the home screen of the device by moving
an app? - Answers✔Press and hold the app you want to move. This will open a pop-up menu
where you can select Edit Home Screen.
How would a user access Control Center? What can be found there? - Answers✔To access
Control Center, swipe down from the top right of the screen. Here, users have quick access to
many popular settings, such as display brightness, volume, Wi-Fi, Bluetooth, and more.
What feature could be used to try to find an app on a user's device that they just can't seem to
locate? - Answers✔Search can be used to find apps on a device, search for matching words in
Notes or email, and even do some quick math.
Where can a user find information about an iOS device and its OS version? -
Answers✔Information about a device (including OS version, storage capacity, and serial
number) can be found in the Settings app under General > About.
Where would a user enable Automatic Updates on an iOS device? - Answers✔Software Update
settings and information can be found in the Settings App under General > Software Updates.
Here, Automatic Updates can be turned on or off.
1
, ©BRIGHTSTARS EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Where would a user go to change the wallpaper on an iOS device? - Answers✔Navigate to
Settings > Wallpaper.
How many volumes are there in the iOS file system by default? - Answers✔Two, system and
user volumes
If an iOS app is deleted, does the data remain on the device? - Answers✔No, any data that was
associated with that app (including preferences) will be deleted from the device.
Are apps allowed to access data from other apps without permission? - Answers✔No, apps exist
within their own app sandbox and cannot access other apps without permission from the user.
What is required to download apps from the App Store? - Answers✔An Apple ID is required to
download apps from the App Store, including free apps.
What is shown on the download button of an app is not free? What about if it can be downloaded
for free but offers purchases within the app? - Answers✔The price of the app is shown on the
download button when an app requires purchase. In-app Purchases will be noted next to the Get
button for those apps that are free to download but have additional features that can be purchased
from within the app.
Does an app remain in a user's purchase history after deleting it from a device? - Answers✔Yes,
deleted apps can be redownloaded from the App Store.
In which Setup Assistant pane is the Mac enrolled with MDM, if assigned? - Answers✔Remote
Management. However, even if the computer is part of a management solution it will not go
through this step if it is not connected to the internet.
Are users required to sign in with an Apple ID during Setup Assistant? - Answers✔No, although
many services (iCloud, iMessage, App Store, etc) will not be available until signed in.
After completing Setup Assistant, where can users reconfigure settings such as Location
Services, Analytics, or Screen Time? - Answers✔A user can navigate to System Preferences to
update previously selected preferences.
By default, which items are contained in the Dock? - Answers✔Applications, files, folders,
recently used apps, the Trash, and the Finder
How can items be added to the Dock? - Answers✔Select the desired application, file, or folder,
and drag it to the appropriate section in the Dock.
What are some ways Spotlight can be used? - Answers✔Open files and applications, search for
locations with Maps, perform calculations, and much more.
2
ALL RIGHTS RESERVED.
JAMF 100 Video Course Practice Questions
With Verified Answers
Can an iOS device go through Setup Assistant without an internet connection? Why or why not?
- Answers✔An internet connection is required for Setup Assistant to continue. This will activate
the device and review whether or not Find My Device has been enabled on the iOS device, or
whether or not it's part of a device management enrollment process.
What is an Apple ID used for? - Answers✔An Apple ID is used for services such as the App
Store, iCloud, iMessage, and other Apple services.
Can Setup Assistant be modified by an MDM solution like Jamf Pro? - Answers✔Yes, MDM
solutions like Jamf Pro can be used to modify and even skip certain screens during the Setup
Assistant to streamline the process.
What's the first step to take when trying to customize the home screen of the device by moving
an app? - Answers✔Press and hold the app you want to move. This will open a pop-up menu
where you can select Edit Home Screen.
How would a user access Control Center? What can be found there? - Answers✔To access
Control Center, swipe down from the top right of the screen. Here, users have quick access to
many popular settings, such as display brightness, volume, Wi-Fi, Bluetooth, and more.
What feature could be used to try to find an app on a user's device that they just can't seem to
locate? - Answers✔Search can be used to find apps on a device, search for matching words in
Notes or email, and even do some quick math.
Where can a user find information about an iOS device and its OS version? -
Answers✔Information about a device (including OS version, storage capacity, and serial
number) can be found in the Settings app under General > About.
Where would a user enable Automatic Updates on an iOS device? - Answers✔Software Update
settings and information can be found in the Settings App under General > Software Updates.
Here, Automatic Updates can be turned on or off.
1
, ©BRIGHTSTARS EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Where would a user go to change the wallpaper on an iOS device? - Answers✔Navigate to
Settings > Wallpaper.
How many volumes are there in the iOS file system by default? - Answers✔Two, system and
user volumes
If an iOS app is deleted, does the data remain on the device? - Answers✔No, any data that was
associated with that app (including preferences) will be deleted from the device.
Are apps allowed to access data from other apps without permission? - Answers✔No, apps exist
within their own app sandbox and cannot access other apps without permission from the user.
What is required to download apps from the App Store? - Answers✔An Apple ID is required to
download apps from the App Store, including free apps.
What is shown on the download button of an app is not free? What about if it can be downloaded
for free but offers purchases within the app? - Answers✔The price of the app is shown on the
download button when an app requires purchase. In-app Purchases will be noted next to the Get
button for those apps that are free to download but have additional features that can be purchased
from within the app.
Does an app remain in a user's purchase history after deleting it from a device? - Answers✔Yes,
deleted apps can be redownloaded from the App Store.
In which Setup Assistant pane is the Mac enrolled with MDM, if assigned? - Answers✔Remote
Management. However, even if the computer is part of a management solution it will not go
through this step if it is not connected to the internet.
Are users required to sign in with an Apple ID during Setup Assistant? - Answers✔No, although
many services (iCloud, iMessage, App Store, etc) will not be available until signed in.
After completing Setup Assistant, where can users reconfigure settings such as Location
Services, Analytics, or Screen Time? - Answers✔A user can navigate to System Preferences to
update previously selected preferences.
By default, which items are contained in the Dock? - Answers✔Applications, files, folders,
recently used apps, the Trash, and the Finder
How can items be added to the Dock? - Answers✔Select the desired application, file, or folder,
and drag it to the appropriate section in the Dock.
What are some ways Spotlight can be used? - Answers✔Open files and applications, search for
locations with Maps, perform calculations, and much more.
2
