Florence County Central Dispatch (10
Codes) Questions and Answers
What are Nissan's requirements of any Delivery completed using NCAR 2.0?
(Select All)
The customer must physically sign the tablet to confirm completion of Delivery
The customer must physically conduct an interior/exterior inspection of the vehicle and
provide initials indicating they are satisfied or identify any issues that need to be
addressed
The customer must be given the opportunity to review and learn more about their
vehicle's features and choose which features they would like additional explanation on
The customer must be present during the Delivery
In the Consultation tile, what does the vehicle's "Why [Model Name] Overview" page
show?
The model's key features in selectable photos that you can tap on to learn more
You can research prior model year vehicles in both Consultation and Guest Drive tiles.
True
Which steps must have been completed before you can access the Feature
Presentation section of the NCAR 2.0 app?
Delivery Readiness and Feature Selection
What NCAR 2.0 functionality can be accessed via the Mobile App?
Only non-customer-facing functionality (e.g. Customer Search, Browse Inventory,
Delivery Readiness)
Where in the NCAR 2.0 app can you access your Dealership's Service scheduling portal
and schedule your customer's 1st Service appointment?
In the Owner Services tile
At the end of Feature Presentation, when a prompt offers access to the Dealership's
Service scheduling portal
In the Consultation tile, what does View All Versions allow you to do?
(select All)
See the color combinations for each trim level
See a features list for that trim level
Codes) Questions and Answers
What are Nissan's requirements of any Delivery completed using NCAR 2.0?
(Select All)
The customer must physically sign the tablet to confirm completion of Delivery
The customer must physically conduct an interior/exterior inspection of the vehicle and
provide initials indicating they are satisfied or identify any issues that need to be
addressed
The customer must be given the opportunity to review and learn more about their
vehicle's features and choose which features they would like additional explanation on
The customer must be present during the Delivery
In the Consultation tile, what does the vehicle's "Why [Model Name] Overview" page
show?
The model's key features in selectable photos that you can tap on to learn more
You can research prior model year vehicles in both Consultation and Guest Drive tiles.
True
Which steps must have been completed before you can access the Feature
Presentation section of the NCAR 2.0 app?
Delivery Readiness and Feature Selection
What NCAR 2.0 functionality can be accessed via the Mobile App?
Only non-customer-facing functionality (e.g. Customer Search, Browse Inventory,
Delivery Readiness)
Where in the NCAR 2.0 app can you access your Dealership's Service scheduling portal
and schedule your customer's 1st Service appointment?
In the Owner Services tile
At the end of Feature Presentation, when a prompt offers access to the Dealership's
Service scheduling portal
In the Consultation tile, what does View All Versions allow you to do?
(select All)
See the color combinations for each trim level
See a features list for that trim level
