1. Read All Questions Carefully: Make sure you understand each question.
2. Time Management: You have a specific amount of time to complete the exam.
Keep an eye on the clock and pace yourself.
3. Allowed Materials: Only use materials that are explicitly allowed. Unauthorized
materials can lead to disqualification.
4. ANS Format: Follow the required format for your ANS. For example, multiple-
choice questions might need you to select the best ANS, while essay questions
require detailed responses.
5. Academic Integrity: Adhere to the university's honor code. Any form of cheating or
plagiarism is strictly prohibited.
6. Technical Requirements: Ensure your computer and internet connection are
stable. For online exams, you might need a webcam and microphone for proctoring
purposes.
7. Submission: Submit your ANS before the time expires. Late submissions might
not be accepted.
,1. Which of the following is an example of intrinsic motivation
in healthcare professionals?
A) Monetary bonuses
B) Recognition awards
C) Personal satisfaction from helping patients
D) Promotion opportunities
Correct ANS: C
Rationale: Intrinsic motivation drives individuals to perform
an activity for its inherent satisfaction, such as the fulfillment
derived from patient care.
2. In a healthcare setting, what is the primary focus of
transformational leadership?
A) Maintaining strict hierarchical structures
B) Managing tasks and resources efficiently
C) Inspiring and motivating staff to achieve collective goals
D) Increasing profit margins
Correct ANS: C
, Rationale: Transformational leadership emphasizes inspiring
and motivating team members to achieve their potential and work
towards shared goals.
3. Which of the following concepts refers to the psychological
contract between employees and employers?
A) Job specification
B) Organizational culture
C) Employee engagement
D) Psychological contract
Correct ANS: D
Rationale: The psychological contract encompasses the
unwritten expectations and obligations between employers and
employees.
4. What does the term 'role conflict' refer to in an organizational
behavior context?
A) Conflicting values within an organization
B) Incompatibility between job roles and personal ethics
C) Overlapping responsibilities between coworkers
D) Discrepancies between expected and actual job performance
Correct ANS: D
, Rationale: Role conflict occurs when there is a mismatch
between what is expected in a job role and how it is actually
performed.
5. Which of the following strategies can help improve team
dynamics in a healthcare setting?
A) Increasing competition among staff
B) Regular team-building activities
C) Limiting communication channels
D) Implementing rigid hierarchies
Correct ANS: B
Rationale: Regular team-building activities can foster better
communication, trust, and collaboration among staff.
Fill-in-the-Blank Questions
6. The acronym 'TQM' in organizational behavior stands for
__________.
Correct ANS: Total Quality Management
Rationale: TQM emphasizes continuous improvement in
quality and processes through employee involvement.
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