Laboratory Management-Exam 1 Questions and Answers
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Course
Laboratory management
Institution
Laboratory Management
Laboratory Management-Exam 1 Questions and Answers
What is Quality
The degree to which a product or service meets requirements.
Quality cannot be tested or inspected into a product, rather, quality must be built into a product.
What is Accreditation
The process whereby a professional ass...
Laboratory Management-Exam 1
Questions and Answers
What is Quality - answer the degree to which a product or service meets requirements.
Quality cannot be tested or inspected into a product, rather, quality must be built into a
product.
What is Accreditation - answer the process whereby a professional association or
nongovernmental agency grants recognition to a school or health care institution for
demonstrated ability to meet predetermined criteria for established standards.
List common accreditation agencies for the laboratory. - answer The Joint
Commission
and
CLIA (Clinical Laboratory Improvement Admendments)
What is laboratory workflow? - answer The path of the sample from test requisition
through result interpretation and reporting.
What factors are included in the preanalytic stage? - answer Test ordering.
Sample Collection.
Sample Transport.
Sample Receipt and Processing.
What factors are included in the analytic stage? - answer Testing.
Results Review and Follow up.
Interpretation.
What factors are included in the Postanalytic stage? - answer Result reporting and
archiving
Sample management.
What is Quality Control? - answer
What is Quality Assurance? - answer It ensures that the entire testing process from
pre-analytical through the post-analytical processes are reliable.
What is the Quality Management System? - answer Overall plan to ensure the
quality of the organization's product.
What does the Quality
Management System include? - answer Personnel.
Education.
, Training.
Certification and Accreditation.
Marketing.
Budgeting.
Ethics.
Management Strategies.
Name 7 of the Laboratory Regulatory Agencies: - answer Centers for Medicare and
Medicaid Services (CMS).
Occupational Safety and Health Administration (OSHA).
Food and Drug Administration (FDA).
The Joint Commission (TJC).
College of American Pathologist (CAP).
Commission on Laboratory Assessment (COLA) -for physician labs.
American Association of Blood Banks (AABB).
What verifies that an organization is performing well and productions a quality product?
- answer Inspections and accreditation.
What is the goal of Quality Assurance (QA)? - answer To have a workflow that
prevents mistakes.
What are the 12 components of a Quality Management System (QMS)? - answer
Organization.
Customer Focus.
Facilities and Safety.
Personnel.
Purchasing/Inventory.
Equipment.
Process Management.
Record keeping.
Information Management.
Non-conformance Management.
Assessments.
Continual improvement.
What is internal auditing known as? - answer QA or Quality Assurance.
What is external auditing known as? - answer Proficiency Testing and Accreditation.
What is PDCA? - answer Plan.
Do.
Check.
Act.
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