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LABORATORY MANAGEMENT EXAM 1 Questions and Answers
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LABORATORY MANAGEMENT EXAM 1 Questions and Answers According to the "iceberg" illustration of measured and hidden quality costs, which is NOT a measured quality cost? overtime Mission Statement is a major components of implementing and controlling? False Is whip cracker a type of l...

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  • December 25, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • laboratory management exam 1 questions and answers
  • is whip cracker a type of leadership in the blake
  • a flowchart is aa picture or diagram of a proces

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  • Laboratory management
  • Laboratory management

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LABORATORY MANAGEMENT EXAM 1
Questions and Answers
According to the "iceberg" illustration of measured and hidden quality costs, which is
NOT a measured quality cost? - answer overtime

Mission Statement is a major components of implementing and controlling? - answer
False

Is whip cracker a type of leadership in the Blake-Mouton Model? - answer NO

A flowchart is

A)a picture or diagram of a process
B)presents all possible factors that can influence a process design
C)is global in nature
D)all of the above - answer d)all of the above

this decision making trap concedes, "Well, it worked before", managers get caught up in
the past and predict the future based upon past experiences - answer recall ability
trap

Regarding the Pareto chart:

A)80% of the problem comes from 20% of the causes
B)20% of the problem come from 80% of the causes
C)50% of the problem comes from 80% of the causes - answer 80% of the problem
comes from 20% of the causes

Is internal audit a phase of problem resolution process? - answer No

Both quantitative and qualitative performance indicators are used to measure an
organization against those who are considered leaders - answer Benchmarking

This "C" of management requires that various portions of the plan move at specified
speeds so they remain synchronized - answer coordination

The four types of quality costs are - answer prevention costs
appraisal costs
internal failure costs, and
external failure costs

, This leader turns over the problem to the group and lets them generate and evaluate
alternatives and attempt to reach agreement on a solution without leader involvement -
answer delegation

Is systemic checks and repairs of laboratory equipment a routine process control? -
answer No

What term is defined as "part of a quality management focused on fulfilling quality
requirements" - answer quality control

The postanalytical phase of workflow includes: - answer reporting results after
testing is complete

what is a final major component of the planning function? - answer assessmet

In this type of diagram, brainstorming ideas to identify problems are depicted with
branches representing main categories of potential causes of problems - answer
Fishbone

Internal failure costs are considered good or bad failure costs? - answer "bad" failure
costs

The Pareto chart is in the form of a - answer bar chart

Philanthropist is one of the four Temperament Types of the Keirsey Temperament
Sorter, true or false - answer false

The two types of external assessments are - answer proficiency testing and
inspection/assessment/survey

The leadership style of this organizational system is collaborative and collegial based -
answer Open Organizational System

This type of power is acquired as a result of the individual's position or job in the
organization - answer legitimate power

Which are the important components of the organizing function that influence the people
side of the equation

A)coordination
B)collaboration
C)communication
D)all of the above - answer D) All of the above

Process design is NOT influenced by employee salary. True or false. - answer true

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