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Lab Management Final Pt 1 Questions and Answers

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Lab Management Final Pt 1 Questions and Answers Which of the following terms is defined as "coordinated activities to direct and control an organization with regards to quality?" Quality Management Which of the following terms is defined as "part of quality management focused on providi...

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  • December 26, 2024
  • 7
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • lab management final pt 1 questions and answers
  • which of the following terms is defined as coordi
  • which of the following terms is defined as part o

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Lab Management Final Pt 1 Questions
and Answers
Which of the following terms is defined as "coordinated activities to direct and control an
organization with regards to quality?" - answer Quality Management

Which of the following terms is defined as "part of quality management focused on
providing confidence that quality requirements will be fulfilled?" - answer Quality
Assurance

Which of the following terms is defined as "part of quality management focused on
fulfilling quality requirements?" - answer Quality Control

Which is NOT an organization that requires compliance with federal regulations and
accreditation standards for medical laboratories? - answer Commission on
Healthcare Standards (CHS)

"Process control" can be defined as: - answer A set of activities that ensures that a
given work process will keep operating in a state that is continuously able to meet
process goals without compromising the process itself.

Which of the following is NOT a routine process control? - answer Systematic checks
and repairs of laboratory equipment.

The two types of external assessments are: - answer Proficiency testing and
inspection/assessment/survey

The best internal assessment tool is: - answer Internal audit

Which of the following is true regarding the use of employee teams? - answer Many
organizations have successfully used teams to solve problems or to design process
improvements.

Which is NOT a phase of the problem resolution phase? - answer Internal Audit

The congruence model described by ___________ requires compromise in the
components of the organization. - answer David Nadler

Described the movement away from bureaucracy in Leadership and the New Science. -
answer Dr. Margaret Wheatley

Described management changes from mechanistic structure, using centralized decision
making with division between labor and managers. The opposite structure was organic,

, that utilized more adaptability and sharing responsibility of labor and managers. -
answer Burns and Stalker

Introduced Principles of Scientific Management. His plan was to get more work from
workers using a division between workers doing work with managers performing the
thinking tasks. - answer Frederick Taylor

A German sociologist, is famous for the bureaucracy management model . This model
is used in military organization and 20th Century Industry. It is based on strong
hierarchy of authority. This model works well with routine, unchanging tasks. It does not
satisfy work systems needing quick changes. - answer Max Weber

The leadership style of this organizational system is collaborative and collegial based. -
answer Open Organizational System

The decision making of this organizational system is hierarchically determined. - answer
Closed Organizational System

In this organizational system conflict is managed as opposed to being suppressed or
eliminated. - answer Open Organizational System

Self-review performance appraisal as opposed to external performance appraisal is
characteristic of this organizational system. - answer Open Organizational System

What successful leadership approach is dependent on personal characteristics? -
answer Trait Approach

This type of leadership imparts a strong emphasis on followership. - answer
Reciprocal

This theory of leadership correlates well with Japanese business practices. - answer
Theory Z

A CEO of a biomedical company would typically consult her staff on day-to-day
operations. She welcomed input and praised workers' talents and skills. On occasion
the CEO would plan social events with her staff outside of the workplace. The
employees, regardless of their education or title in the company, felt the CEO genuinely
appreciated their opinions and productivity. This would be an example of: - answer
Affiliative Leadership

This type of leadership may have both positive and negative long-term impact. - answer
Pacesetting Leadership

In this theory of leadership, it is thought that employees are lazy and in need of direction
and control. - answer Theory X

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