Basic Management Principles Questions and Answers

Basic Management Principles Questions and Answers Your laboratory has 17,264 hours of total paid labor time. Of this amount, 1458 hours are nonproductive hours. If your employees work 40-hour work weeks each year, what is the total number of FTEs (full time equivalents) needed to run the laboratory? 8.3 The Health Insurance Portability and Accountability Act (HIPAA) Privacy Regulations apply to which type of patient health information? Paper, electronic, and oral forms Which of the following methods may be used by a laboratory to document and analyze all of the steps that bring a laboratory test result to the customer (eg, physician, nurse, and/or patient)? Value stream mapping All of the following are examples of entities covered by the HIPAA Privacy Rule, EXCEPT? Hospital and laboratory accrediting agencies What is the intent of the Health Insurance Portability & Accountability Act (HIPAA) of 1996? Establish security and privacy standards What is considered a Lean principle? Streamlines a process to reduce wait times Which of the following is the main function of the ASCP Board of Certification? Maintain a registry of certified personnel What is the focus of both Lean principles and the Six Sigma methodology? Process improvement What is a LIS in a hospital setting? Laboratory Information System Which of the following are appropriate ways to dispose of unneeded patient reports containing PHI? Wipe, shred, or in some manner destroy any paper reports or electronic media. A laboratory information system (LIS) consists of: The computer hardware and software which provide the means to manage data used in laboratory operations. The laboratory compliance plan states that an employee can be disciplined for violating laws and compliance policies up to and including: Immediate termination Your community hospital is considering the addition of a new hematology screening test. The laboratory is asked to calculate the total cost of quality control per new test. Quality control must be performed 3 times per day (every 8 hours). The labor cost per quality control test is $8.95 each. A day's worth of quality control reagent costs $23.62. What is the total quality control cost per new hematology test if 6700 of these new tests are performed each year? $2.75 General Hospital is considering the addition of a new chemistry panel containing 12 tests. The laboratory is asked to calculate the total cost of quality control per new chemistry test panel. Quality control must be performed 3 times per day (every 8 hours). The labor cost per quality control test for this panel is $2.63. A month's worth of quality control reagent costs $354.00. What is the total quality control cost per new chemistry test panel if 76,000 of these new panels are performed each year? $0.09 Which of the following would be the BEST data source to identify opportunities to improve timeliness? Outliers in turnaround time studies The overtime budget for the laboratory is $37,883, but $60,419 has already been spent. What percent over budget does this represent? 59% When can a doctor order a panel made up of tests he/she specifically wants? Only if the laboratory ensures the ordering physician knows what tests are included in the panel or profile and has the appropriate procedure and diagnostic codes for each test. What minimum level of specific resistance (megohms@25o C) is required for a Type I water system: 10.0 What is the correct order of steps that should be taken when a Six Sigma approach is used for problem-solving? Define, Measure, Analyze, Improve, Control In which of the following circumstances is it acceptable to change a physician's testing orders without contacting the physician first? It is the sole responsibility of the physician to change the test order. A medical event occurs that results in serious injury to a patient. All systems, processes, and common causes that were involved in the adverse event should be evaluated. A method that can be implemented to effectively study the underlying causes is known as: Root cause analysis A new clinic in the area is sending a very large number of additional chemistry tests to the laboratory. The existing chemistry instrument is only 2 years old and works well, however, there is a need to acquire a high throughput instrument. Which one of the following is the appropriate "Justification Category?" Increased testing volume Which occurrence is a medical error? Incompatible blood is transfused into a patient during surgery A reference laboratory has 23,264 hours of total paid labor time. Of this amount, 2781 hours are nonproductive hours. If your employees work 40-hour work weeks each year, what is the total number of productive full time equivalents (FTEs) needed to run the laboratory? 9.8 The Lean approach seeks to streamline the process. What is the major measurement for Lean? Time Which one of the following statements is correct in regard to the Health Insurance Portability and Accountability Act (HIPAA)? Confidential medical information should never be discussed outside of the laboratory. Computer passwords for laboratory computers should be: Kept confidential How long will it take to start accruing revenue for a new microbiology identification analyzer if the initial cost is $459,000 and produces $800,000 in annual laboratory income? 6.9 months Under CLIA '88, which of the following levels of testing complexity does not mandate specific certification or licensure requirements for testing personnel? Waived tests What does the abbreviation FTE stand for? Full Time Equivalent Which of the following is an illegal topic to ask about during an employee interview? Age of the applicant HIPAA stands for: Health Insurance Portability and Accountability Act All of the following are responsibilities of a clinical laboratory supervisor, EXCEPT? Providing clinical consultation to physicians about patient care What is the Health Insurance Portability and Accountability Act (HIPPA) requirement? Protect the confidentiality of patient information. The federal government has categorized critical biological agents into three groups: A, B, and C. Why are the agents in category A classified as the highest-priority? These organisms can be easily disseminated or transmitted person-to-person. Good Manufacturing Practices applies to all of the following, EXCEPT: Waste An example of a laboratory test that can be performed and interpreted by individuals who are not trained laboratory personnel is: Dipstick urinalysis Which of the following are violations of Board rules? Not protecting PHI (protected health information) Which of the following terms is used to identify an individual who has enough Six Sigma training to participate on a performance improvement team or lead small-scale projects within his/her work unit, but does not work on Six Sigma projects full-time? Green belt Risk management as it applies to the clinical laboratory is most accurately defined in which of the following ways? Creation of policies and procedures and the implementation of practices that focus on prevention of future events that could result in negative patient outcomes. What is the role of a sentinel laboratory within the Laboratory Response Network (LRN)? Use standardized testing protocols to rule-out critical biological agents or refer them to one of the LRN reference laboratories for identification All of the following are types of quality and process improvement tools, EXCEPT: Sentinel events