Exam (elaborations)
Business Management Exam 5 Questions with Correct Answers 2025
Course
BUSINESS MANAGEMENT
Institution
BUSINESS MANAGEMENT
Business Management Exam 5 Questions with Correct Answers 2025
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January 1, 2025
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Exam (elaborations)
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Institution
BUSINESS MANAGEMENT
Course
BUSINESS MANAGEMENT
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Business Management Exam 5: Questions
with Correct Answers 2025
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OrganizationalZBehaviorZtriesZtoZhelpZmanagersZnotZonlyZexlplains...Z-ZCORRECTZANSWERZ-
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ZeffectiveZfunctioningZofZtheZorganization
5.ZJobZSatisfactionZ-ZCORRECTZANSWERZ-
AnZemployee'sZgeneralZattitudeZtowardZhisZorZherZjobZ(LowerZturnerZrate)
6.ZWorkplaceZMisbehaviorZ-ZCORRECTZANSWERZ-
AnyZintentionalZemployeeZbehaviorZthatZisZpotentiallyZharmfulZtoZtheZorganizationZorZindividualsZwithinZth
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OrganizationZisZlikeZanZicebergZ-ZCORRECTZANSWERZ-
partZthatZisZseenZandZaZpartZthatZisZunseen.ZOrgZbehaviorZisZconcernedZwithZeverythingZunseen.ZHiddenZasp
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ThreeZComponents
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2.ZBehaviorZ
3.ZAffective
WhatZRoleZDoZAttitudesZPlayZinZJob
Performance?Z(2)Z-ZCORRECTZANSWERZ-1.ZAffective
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AttitudesZ-ZCORRECTZANSWERZ-
EvaluativeZstatements,ZeitherZfavorableZorZunfavorable,ZconcerningZobjects,Zpeople,ZorZevents
1.ZAffectiveZComponentZ(IZfeel)Z-ZCORRECTZANSWERZ-
TheZpartZofZanZattitudeZthat'sZtheZemotionalZorZfeelingZpart
, 2.ZCognitiveZComponentZ(IZbelieve)Z-ZCORRECTZANSWERZ-
TheZpartZofZanZattitudeZmadeZupZofZtheZbeliefs,Zopinions,Zknowledge,ZandZinformationZheldZbyZaZperson
3.ZBehavioralZComponentZ(IZintend)Z-ZCORRECTZANSWERZ-
TheZpartZofZanZattitudeZthatZrefersZtoZanZintentionZtoZbehaveZinZaZcertainZwayZtowardZsomeoneZorZsomethi
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Job-Related
AttitudesZ(3)Z-ZCORRECTZANSWERZ-1.ZJobZInvolvement
2.ZOrganizationalZCommitment
3.ZEmployeeZEngagement
JobZInvolvementZ-ZCORRECTZANSWERZ-
TheZdegreeZtoZwhichZanZemployeeZidentifiesZwithZhisZorZherZjob,ZactivelyZparticipatesZinZit,ZandZconsidersZhi
sZorZherZjobZperformanceZimportantZforZSELF-WORTH
OrganizationalZCommitmentZ-ZCORRECTZANSWERZ-
AnZemployee'sZorientationZtowardZtheZorganizationZinZtermsZofZhisZorZherZloyaltyZto,ZidentificationZwith,Zan
dZinvolvementZinZtheZorganization
EmployeeZEngagementZ-ZCORRECTZANSWERZ-
WhenZemployeesZareZconnectedZto,ZsatisfiedZwith,ZandZenthusiasticZaboutZtheirZjobs
WhatZisZCognitiveZDissonanceZTheory?Z-ZCORRECTZANSWERZ-
LeonZFestinger,ZinZtheZ1950s,ZsoughtZtoZexplainZtheZrelationshipZbetweenZattitudesZandZbehavior
CognitiveZDissonanceZ-ZCORRECTZANSWERZ-
toZdescribeZtheZpsychologicalZdiscomfortZaZpersonZexperiencesZbetweenZhisZorZherZcognitiveZattitudeZandZi
ncompatibleZbehavior
(Importance,Zcontrol,Zrewards)
HowZtoZdealsZwithZdiscomfort,ZitZdependsZonZtheseZfactorsZ-ZCORRECTZANSWERZ-1.ZImportance
2.ZControlZ