Human Resource Management Exam Study
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Major challenges in hiring process - ✔✔determining most important personal
characteristics to performance, measuring those characteristics, evaluating applicants
motivation levels, deciding who should make the selection decision.
Sources of Recruitment - ✔✔current employees, referrals from current employees,
former employees, former military, print/radio, internet, employment agencies, temp
workers, college recruiting, customers
Nontraditional Groups that can be recruited - ✔✔prisoners, welfare recipients, senior
citizens, & workers from foreign countries
Flypaper approach - ✔✔try to attract as many applicants as possible.
emphasize good points of job.
gives unrealistic expectations
high turnover
Realistic Job Preview (RJP) - ✔✔show good AND bad points of job
lower expectations (reduce shock, allow time to develop coping mechanisms)
more realistic expectations of job
lower turnover
Selection Measures - ✔✔should be both valid and reliable
concurrent validity - ✔✔indicates the extent to which scores on a selection measure
are related to job performance levels
predictive validity - ✔✔indicates the extent to which scores on a selection measure
correlate with future job performance
deficiency error - ✔✔occurs when a component of the domain being measured is not
included in the measure
contamination error - ✔✔occurs when a measure includes unwanted influences
validity - ✔✔the extent to which the technique measures the intended knowledge
skill or ability
content validity - ✔✔assesses the degree to which the content of the selection
method is representative of job content
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