TCI TRAINING EXAM REPORTED QUESTIONS WITH ALL CORRECT ANSWERS
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Course
TCI TRAINING
Institution
TCI TRAINING
TCI TRAINING EXAM REPORTED QUESTIONS WITH ALL CORRECT ANSWERS
The goals of emotional first aid are: -Answer- 1. Provide immediate help and support to reduce emotional intensity.
2. Resolve the immediate crisis
3. Keep the child in the program or activity
The 4 stages of the conflict cycle ar...
TCI TRAINING EXAM REPORTED
QUESTIONS WITH ALL CORRECT
ANSWERS
The goals of emotional first aid are: -Answer- 1. Provide immediate help and support to
reduce emotional intensity.
2. Resolve the immediate crisis
3. Keep the child in the program or activity
The 4 stages of the conflict cycle are: -Answer- 1. Stressful situation or incident
2. Young person's feelings
3. Young person's behaviors
4. Adult's response
Strategies to avoid the conflict cycle include: -Answer- 1. Listening and validating
feelings
2. Managing the environment (e.g removing others)
3. Giving choices and time to decide
4. Appealing to the young persons self-interest
Reactive accession is EMOTION driven -Answer- Proactive aggression is GOAL
oriented.
Some outward signs and characteristics of reactive aggression are: -Answer- 1. Wide-
eyed, red faced, (pale if afraid)
2. Disorganized, impulsive
3. Angry, loud, shrill
4. Highly aroused
Some outward signs and characteristics of proactive aggression are: -Answer- 1.
Impassive, staring, smiling or smirking
2. Deliberate, methodical
3. Firm, calm, menacing
4. Apparently controlled
During a potentially violent situation name three aspects of non-verbal crisis
communication that staff should consider. -Answer- 1. Eye contact
2. Body language
3. Personal space
4. Height differences
5. Gender differences
, 6. Cultural differences
The four elements of a potentially violent situation are: -Answer- 1. A potential trigger to
violence
2. A target
3. A weapon
4. Level of stress or motivation
What are three steps for Crisis Co-Regulation? -Answer- 1. What to think (ask yourself
the four questions)
2. What to do
3. What to say (very little)
Some of the non-verbal co-regulation "help me help myself" strategies are: -Answer- 1.
Take a deep breath
2. Use protective stance
3. Give the situation time
4. Sit down if appropriate
Some of the verbal "What to say" strategies used during crisis co-regulation (sample
statements) are: -Answer- 1. " I can see..." (Validate feelings)
2. "When you..." (encourage positive behaviors)
3. "I know we..." (Emphasize desirable outcomes)
4. "I am sorry..." (Offer an apology)
The goals of the Life Space Interview are: -Answer- 1. Return the young person to
normal functioning (baseline)
2. Clarify events
3. Repair and restore the relationship
4. Teach new coping skills
5. Reintegrate the young person back to the program
The steps of the Life Space Interview are: -Answer- 1. Isolate the conversation
2. Explore the young person's point of view
3. Summarize the feelings and content
3. Connect feelings to behavior
4. Alternate behaviors discussed
5. Plan developed/ practice new behaviors
6. Enter young person back into the routine
List some options to handle physical violence that DO NOT include restraint. -Answer-
1. Eliminate one of the elements of the violent situation
2. Make a directive statement
3. Use releases or protective intervention
4. Leave the situation and get assistance
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