Exam (elaborations)
Cob 300 Marketing Test 1 Questions and Answers 100% Pass
Cob 300 Marketing Test 1 Questions
and Answers 100% Pass
The five major value and engagement themes - 1. Creating value for the customers in order to capture
value in return
2. Customer engagement & today's digital & social media
3. Building & managing strong, value creating brands
4. Measuri...
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Cob 300 Marketing Test 1 Questions
and Answers 100% Pass
The five major value and engagement themes - ✔✔1. Creating value for the customers in order to capture
value in return
2. Customer engagement & today's digital & social media
3. Building & managing strong, value creating brands
4. Measuring and managing return on marketing
5. Sustainable marketing around the globe
Needs become - ✔✔wants
Wants become - ✔✔demands
Marketing Myopia - ✔✔Company's paying more attention to products than to the products actual
benefits
Market - ✔✔Set of actual or potential buyers of a prod or service
Marketing Management Orientations:
Production
Product
X
Emily Charlene
Lead Athor
©All Rights Reserved, 2025
,2|Page
Selling
Marketing
Societal Marketing Concept - ✔✔Before was handmade specialty goods
Production- Value cheap and available (industrial revolution, if you produce it, it will be sold)
Product- Value quality, performance, and innovation
Selling- Value huge marketing effort
Marketing- Value consumers wants and desires and target competitively
Societal Marketing Concept- Society, Consumers, Company (profits)
4 P's of Marketing - ✔✔Product, Placement, Price, Promotion
Customer engagement marketing - ✔✔New, being a part of consumers everyday lives and conversations
Customer Lifetime Value - ✔✔All purchases EVER made by a customer
Customer Equity - ✔✔All of a company's potential and actual customer lifetime values added up
The Marketing Process - ✔✔1. Understand market place and customer needs and wants
X
Emily Charlene
Lead Athor
©All Rights Reserved, 2025
, 3|Page
2. Design a customer value driven marketing strategy
3. Construct on integrated marketing program that delivers superior value
4. Engage customers build profitable relationships, create customer delight
5. Capture value from customers to create profits and customer equity
Marketing Offerings - ✔✔Products, services, experiences
5 core customer & marketplace concepts - ✔✔1. needs, wants, demands
2. market offerings
3. value / satisfaction
4. exchanges & relationships
5. Markets
Value proposition - ✔✔Innovative service / feature intended to make a company or product attractive to
customers
Strategic Planning - ✔✔The process of making a plan fit for company goals, capabilities, and the changing
market opportunites
4 Steps of Strategic Planning - ✔✔1. Define company mission
2. Set corporate objectives / goals
3. Design the business portfolio
4. Plan marketing / other functional strats
Mission Statement - ✔✔Company's purpose / what it wants to accomplish
X
Emily Charlene
Lead Athor
©All Rights Reserved, 2025