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HHA Home Health Care Study Guide
Questions and Answers 100% Pass
Body language - ✔✔Nonverbal communication
Elements of good communication - ✔✔Make clear message
-Provide and seek confirmation
-be active participant
-be mindful of nonverbal messages
-importance of touch
eye contact
sender/receiver/message/confirmation
Who report to if change in condition of client - ✔✔Nurse
Terms of endearment - ✔✔Words/phrases used to address a person that speaker feels affection
ex.sweetie, honey, babe
Should we use terms of endearment? - ✔✔No. Some may find it demeaning, insulting and belittling
If suspect abuse? - ✔✔Report concerns to supervisor
What should you report? - ✔✔Any changes or concerns
Changes in:
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-mood
-mental awareness
-level of independence
-behavior
-vital signs
-urine/bowel movements
-skin color/condition
-appetite
-sleep habits
-comfort level
How use senses to gather information? - ✔✔Objective observation
Ex.Blood pressure, pulse, skin is hot and dry
Legal document - ✔✔Formal accounting of care that can be used as evidence should legal problem or
dispute arise
Ex. Medical records
Living will
Advance Directives
Correction on legal document? - ✔✔Draw a single line through, correct and initial
Follow employers policy
Information on label - ✔✔Serving size, calories, nutrients supplied, ingredients
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Safest way to transfer bed to wheelchair? - ✔✔Transfer belt and pivot transfer
Lifting heavy object - ✔✔decide which side of object to face for most balanced load, stand close to object
with feet apart, keep back straight, bend knees and grip, lift with legs, arms, shoulders (not
back/stomach), keep load close to your body and don't twist while holding; when putting object down,
keep back straight and lower object by bending knees
How prepare client for meal? - ✔✔assist to use bathroom and wash hands
-provide mouth care for better taste, clean dentures, ensure placement of dentures
-assist w/glasses, hearing aid
-create comfy, pleasurable environ, neat, clean, odor free, good lighting
-comfy, upright position w/head up and hips at 90 degree angle, feet flat on floor, elbows or forearms on
table for support
-assist w/clothing protector, dont call it a bib
Why wash hands? - ✔✔Most important thing you can do to control spread of microbes
OSHA
Occupational Safety And Health Administration - ✔✔Government agency that insures a safe work
environment
What should you do in a fire? - ✔✔R. A. C. E
rescue, alarm, contain, extinguish
What if trapped in a fire situation? - ✔✔Remain calm and use good judgement, keep doors closed,call
911,Open window signal help
How do some people act when they are ill - ✔✔Angry, upset and hostile
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