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Comptia A+ 220-1101 Practice Test Questions And Answers 2025
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Comptia A+ 220-1101 Practice Test Questions And Answers 2025
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Terms in this set (100) Q&AComptia A+ 220-1101 Practice Test
Questions And Answers 2025
B. Restart the printer's spooler
The print spooler is the software responsible for storing print jobs and
sending them to the printer. If the printer spooler has failed or has stopped,
then none of the print jobs will be sent to the printer. - The printer in the
accounting department has stopped all printing processes. The print queue
shows seven jobs in the queue waiting to be printed. Which of the following
would be the BEST next troubleshooting step?
A. Send a test job to the printer and move it to the top of the queue
B. Restart the printer's spooler
C. Install an updated version of the printer driver
,Terms in this set (100) Q&A
D. Delete everything in the queue and resend the print jobs
A. Modify the BIOS to boot from the internal hard drive
The boot order is managed in the system BIOS, and one way to avoid the
computer from attempting to boot from an external storage device is to
move the internal drive to have a higher boot priority. - 7. A system
administrator has connected an external USB drive to a computer to
transfer some documents. When booting the computer, the system tries to
boot from the external drive and gives an error message. Which of the
following would be the BEST way to prevent the USB drive from booting?
A. Modify the BIOS to boot from the internal hard drive
B. Modify the boot order in Windows Disk Management
C. Rebuild the MBR on the external hard drive
D. Disable the external drive in Device Manager
C. Print driver is configured for PCL
The page description language configured in a printer driver must match
the language on the printer. If a device prints to a PostScript printer using
Hewlett-Packard's PCL (Printer Command Language), the output will
appear garbled and unreadable. - A user's print jobs to a new multifunction
printer produce pages of garbled text, but jobs from other users are printing
normally. Which of the following would be the MOST likely reason for this
issue?
A. Printer driver specifies secured prints
B. Faulty network cable
C. Print driver is configured for PCL
D. Application is not authorized to print
,Terms in this set (100) Q&A
B. Tone generator
A tone generator is used to produce an analog tone on the cable, and an
inductive probe is used to "listen" for the tone on the other end of the cable.
- A network connection in a conference room was installed years ago, and
there's no documentation for the cable run. Connecting a device to the
cable results in a successful Ethernet connection, so the other end of the
cable should terminate somewhere in the wiring closet. Which of these
tools would be the best choice to find the other end of the network
connection?
A. Cable tester
B. Tone generator
C. Multimeter
D. Crimper
B. Faulty crimp on an Ethernet connector
Port flapping describes a network interface that constantly transitions
between connected and disconnected. This can sometimes be related to
software or firmware, but is most likely associated with a hardware issue.
For example, a faulty cable or connector could cause intermittent
connectivity and create a flapping Ethernet port. - A network administrator
has received a ticket complaining of port flapping on an Ethernet switch.
Which of the following would be the MOST likely reason for this issue?
A. Firewall rule is blocking traffic
B. Faulty crimp on an Ethernet connector
C. Excessive jitter measurements
D. Duplex mismatch
, Terms in this set (100) Q&A
D. Check for removable drives
If a USB (Universal Serial Bus) storage device is connected to a computer
and the BIOS (Basic Input/Output System) is checking USB devices before
the primary storage drive, the "Operating system not found" error could
appear with some USB devices. To avoid this error, the boot order in the
BIOS can be changed, or the USB device can be disconnected during the
boot process and reconnected after the operating system has started. - A
user has powered on their computer and received the message "Operating
system not found." A check of the system shows that the SATA drive
cables are properly connected. Which of the following would be the NEXT
best troubleshooting step?
A. Boot to Safe Mode
B. Replace the boot drive
C. Restore from a known good backup
D. Check for removable drives
A. Power off the phone and contact support
A swollen battery indicates damage to the battery and could potentially be
a fire hazard. The phone should be powered down and the damaged
battery should be removed by a trained smartphone support technician. - A
user is having an issue with a smartphone battery bulging and physically
pushing the screen away from the phone. The rest of the phone appears to
be operating normally. Which of the following should be the BEST next
troubleshooting step?
A. Power off the phone and contact support
B. Upgrade to the latest OS version
C. Replace the screen
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