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Quiz 4- Timeshare UPDATED Exam Questions and CORRECT Answers $10.49
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Quiz 4- Timeshare UPDATED Exam Questions and CORRECT Answers
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Quiz 4- Timeshare UPDATED Exam Questions and CORRECT Answers In a right-to-use resort without an association, the developer retains control over property management: - CORRECT ANSWER - Indefinitely. The law that prohibits discrimination in employment decisions concerning hiring, job assignme...

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  • January 20, 2025
  • 8
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • Timeshare sales
  • Timeshare sales

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Quiz 4- Timeshare UPDATED Exam
Questions and CORRECT Answers
In a right-to-use resort without an association, the developer retains control over property
management: - CORRECT ANSWER - Indefinitely.


The law that prohibits discrimination in employment decisions concerning hiring, job
assignments, benefits, promotions, discharge against applicants, employees, and former
employees based on physical or mental disability is the: - CORRECT ANSWER -
Americans with Disabilities Act.


Which of the following is NOT considered an ancillary service at a timeshare resort - CORRECT
ANSWER - Billing and collections


When bringing an individual into an organization, the human resource staff should determine if
the candidate's values are consistent with the organizations. The indoctrination of a new
employee into an organization should include: - CORRECT ANSWER - An in-depth
discussion of the organization's purpose, values, and goals.


The human resource function includes: - CORRECT ANSWER - Forecasting staffing
needs


The training process typically progresses through the steps of: - CORRECT ANSWER -
Tell them, show them, check for comprehension, observe them, have them do it again, and
provide reinforcement.


If a consumer believed he or she was mistreated at a resort and wrote a letter to the editor about
it, from a public relations standpoint, the best way for the resort to handle a local reporter's
follow-up question would be to: - CORRECT ANSWER - Briefly explain what's being
done to be sure the problem doesn't occur again and emphasize the resort's positive aspects.

, When deciding whether to use in-house staff or contract staff, which are the top three key
considerations for any property management entity? - CORRECT ANSWER - Cost of
services, quality control, and profit opportunities.


At most resorts the main income source that supports the resort's operation is the: - CORRECT
ANSWER - Maintenance fees.



The three main objectives of a public relations program are: - CORRECT ANSWER -
Improving the organization's image, promoting the resort's name, and improving relations with
the external public.


Because owners generally do not live close to the resort, the resort general manager,
management company, or HOA Board usually must do which of the following in order to ensure
a quorum for a proper owners' association meeting: - CORRECT ANSWER - Solicit
owners' proxies and tally the returns.


Once approved, special assessments are an obligation of each owner and must be paid in order
for the owner to continue using/accessing their timeshare. - CORRECT ANSWER - True


Which of the following is not applicable to the timeshare resort manager's duties? - CORRECT
ANSWER - Real estate licensing


An employment-at-will statement would include which of the following provisions? -
CORRECT ANSWER - All of these provisions would be include in an employment-at-will
statement.


One of the unique features that distinguishes the General Manager duties at a timeshare property
from a traditional resort hotel property is - CORRECT ANSWER - Product ownership



Forecasting of human resource needs is critical for: - CORRECT ANSWER - All of the
answers are correct.

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