1. Which of the following is a key principle of patient safety?
- A. Blaming individuals for errors
- B. Creating a culture of safety
- C. Ignoring near-miss events
- D. Punishing staff for mistakes
- ANS: B. Creating a culture of safety
- Rationale: A culture of safety encourages reporting and
learning from errors without fear of punishment.
,2. What is the primary goal of quality improvement in
healthcare?
- A. Reducing staff workload
- B. Increasing patient satisfaction
- C. Enhancing patient outcomes
- D. Decreasing healthcare costs
- ANS: C. Enhancing patient outcomes
- Rationale: The primary goal of quality improvement is to
enhance patient outcomes by improving healthcare processes and
systems.
3. Which tool is commonly used to identify the root cause of an
adverse event?
- A. Fishbone diagram
- B. Flowchart
- C. Control chart
- D. Histogram
- ANS: A. Fishbone diagram
- Rationale: The Fishbone diagram, also known as the
Ishikawa diagram, is used to identify the root causes of an adverse
event.
, 4. What does the acronym PDSA stand for in quality
improvement?
- A. Plan, Do, Study, Act
- B. Prepare, Develop, Study, Act
- C. Plan, Develop, Study, Assess
- D. Prepare, Do, Study, Assess
- ANS: A. Plan, Do, Study, Act
- Rationale: PDSA stands for Plan, Do, Study, Act, and is a
cycle used for continuous quality improvement.
5. Which of the following is an example of a process measure in
quality improvement?
- A. Patient mortality rate
- B. Patient satisfaction score
- C. Hand hygiene compliance rate
- D. Readmission rate
- ANS: C. Hand hygiene compliance rate
- Rationale: Process measures assess the actions taken to
provide care, such as hand hygiene compliance.
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