WGU C182 INTRODUCTION TO IT LATEST VERSION
UPDATED AND REVISED IN 2025
Information Technology - ANSWER ->The technology used in
creating, maintaining, and making information accessible.
IT Professional Roles - ANSWER ->Administration and Support
System Administrator - ANSWER ->Maintains all aspects of the
system including hardware, software, and programming.
Network Administrator - ANSWER ->In charge of all aspects of
the computer network
Database Administrator - ANSWER ->Focuses on the design,
development, and support of database management systems
(DBMSs).
Security Administrator - ANSWER ->Installs, configures, and
administers firewall security to protect systems and proactively
work to stop intrusions.
Web Administrator - ANSWER ->Installs, configures, maintains,
secures, and troubleshoots web severs.
Support IT Professionals - ANSWER ->Help desk and training.
,Information - ANSWER ->Processed data.
DIKW Hierarchy - ANSWER ->Defines the transition of data to
information from knowledge to wisdom. (Data Information
Knowledge Wisdom)
Data in DIKW - ANSWER ->The input directly received by the
user (or computer). It is generally not usable until it has been
converted into a relevant form.
Information in DIKW - ANSWER ->Having been inferred from
data; one or more processes have been applied to the data to
transform it into a more useful form.
Knowledge in DIKW - ANSWER ->Information that has been put
to use; information placed into a context. Refined information
such that the user of the knowledge is able to call forth only
relevant portions of information when needed.
Wisdom in DIKW - ANSWER ->Provides a social setting to
knowledge; an understanding of the "why". Can only come by
having both knowledge and experience.
Information Systems - ANSWER ->A collection of data and
information used to support the management of an
organization. Also refers to the technical components and
human resources that enable the assembly, storage, and
,processing of data and the delivery of information. This has
existed for a lot longer than computers.
Characteristics of Quality Data - ANSWER ->Relevance - the
data being used must apply directly to the decision being made
Timely - data must be efficient and must be provided in a timely
manner
Thorough - the data must be complete
Accurate - data should be captured only once, where possible
and should be captured as close to the point of activity as
possible.
Reliable - data should reflect stable and consistent data
collection processes across collections points and over time
Processing - ANSWER ->Raw data is organized or structured for
usefulness.
Output - ANSWER ->Information is output so user can see
results.
, Storage - ANSWER ->Processed information is stored for
permanent record.
Computer System - ANSWER ->A collection of components that
work together to meet the needs of the user; typically
categorized as either hardware, software, networks, or users.
Hardware - ANSWER ->Physical components of a computer
system which include the system unit and its components and
peripheral devices; tangible aspects of the computer.
Software - ANSWER ->Computer programs that tell the
computer what to do--how to execute commands and process
information
Network - ANSWER ->A collection of computers and resources
connected by various media so that they can communicate with
each other.
User - ANSWER ->Those who use a computer.
Software Categories - ANSWER ->Systems Software and
Applications Software
Evolution of Users - ANSWER ->First users were the engineers
who built and programmed computers, then employees who
had received specialized training were users, and now today,
anyone and everyone can be a user.
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