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Class notes S150 04 $8.29
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Class notes S150 04

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This document have the notes for verbal and nonverbal communication.

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  • February 16, 2025
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  • 2024/2025
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Verbal vs Nonverbal communication

Verbal: A message that is conveyed through the voice.
1. Volume
2. Pitch
3. Rate of speech
4. Pauses
5. Vocal variety
6. Pronunciation
7. Articulation
8. Dialect

Nonverbal: A message that is sent non spoken. (Get the most communication)
1. Personal appearance
2. Movement
3. Gestures
4. Eye contact

Verbal

Volume
The degree of loudness or the softness of the speakers voice.
Pitch
The relative highness or lowness of a speakers voice.
Rate of speech
The speed at which the person speaks. Average speaking rate: 120-150 words per minute
Pauses
An interval of silence in speaking. (Good pauses are planned. Bad pauses are unplanned.)
Vocalize pauses: Pauses that are utterances not words
Stock phrases: Words that are negative
Vocal variety
Changes in a speakers rate, pitch and volume that gives the voice variety and expressiveness.
(Voice actors)
Pronunciation
The excepted standard of sound and rhythm for words in a given language.
Articulation
Physical production of particular speech sounds.
Dialect
A variety of a language distinguished by variations of accent, grammar or vocabulary. (How you
sound based on where you’re from.) from each other.

Nonverbal

Personal appearance
The way one looks.
Movement
The act or process of moving.
Gestures
Motions of a speakers arms and hands.
Eye contact

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