COMMUNICATION EXAM 2 questions
with verified solution
Chapter 5
Always ask this question relating to your audience before sending an electronic message: -
correct answer ✔✔Always ask if the relationship with your receiver (audience) will be
jeopardized by using this electronic message?
The most common form of electronic messaging in the business environment: - correct answer
✔✔EMAIL
Being civil, professional and ethical when communicating electronically is referred to as: -
correct answer ✔✔Netiquette
The most important element of an email: - correct answer ✔✔be specific to identify content
What is "flaming" in the context of social media? - correct answer ✔✔
What is one point to consider when leaving a voice message? - correct answer ✔✔
What is one point to consider when using a cell phone in the business environment? - correct
answer ✔✔
Typically, what is the maximum timeframe you should follow within which to return a phone
call? - correct answer ✔✔
Good news messages follow this sequence: - correct answer ✔✔
with verified solution
Chapter 5
Always ask this question relating to your audience before sending an electronic message: -
correct answer ✔✔Always ask if the relationship with your receiver (audience) will be
jeopardized by using this electronic message?
The most common form of electronic messaging in the business environment: - correct answer
Being civil, professional and ethical when communicating electronically is referred to as: -
correct answer ✔✔Netiquette
The most important element of an email: - correct answer ✔✔be specific to identify content
What is "flaming" in the context of social media? - correct answer ✔✔
What is one point to consider when leaving a voice message? - correct answer ✔✔
What is one point to consider when using a cell phone in the business environment? - correct
answer ✔✔
Typically, what is the maximum timeframe you should follow within which to return a phone
call? - correct answer ✔✔
Good news messages follow this sequence: - correct answer ✔✔
