Crisis ,Development ,Model ,- ,CORRECT ,ANSWER-Individual ,Behavior ,Staff
,Attitude
1. ,Anxiety ,1. ,Supportive
2. ,Defensive ,2. ,Directive
3. ,Acting ,Out ,3. ,Non-Violent ,Crisis ,Intervention
4. ,Tension ,Reduction ,4. ,Therapeutic ,Rapport
Anxiety ,- ,CORRECT ,ANSWER-A ,noticeable ,increase ,or ,change ,in ,behavior
Supportive ,- ,CORRECT ,ANSWER-An ,empathic, ,non-judgmental ,approach
,attempting ,to ,alleviate. ,(Listening, ,take ,a ,break)
Defensive ,- ,CORRECT ,ANSWER-Beginning ,stage ,of ,loss ,of ,rational.
,(Belligerent, ,Challenging)
Directive ,- ,CORRECT ,ANSWER-Staff ,takes ,control ,of ,the ,potential ,escalation.
,(Timer, ,Walk)
Acting-Out ,Person ,- ,CORRECT ,ANSWER-Total ,loss ,of ,control.
Nonviolent ,Crisis ,Intervention ,- ,CORRECT ,ANSWER-Restraint ,is ,last ,resort
Tension ,Reduction ,- ,CORRECT ,ANSWER-Decreases ,in ,emotional ,and ,physical
,energy ,that ,occurs ,after ,a ,person ,acts ,out, ,regaining ,rational.
Therapeutic ,Rapport ,- ,CORRECT ,ANSWER-Crying, ,falling ,asleep, ,apologizing,
,hugging.