WELLCARE ACT MASTERY Exam 2
Questions and Answers Latest Versions
2025 Graded A+
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
unavoidable because of local/regional or media use. - correct answer
True
CustomPoint sales material order dates will be posted on
Wellcare.com - correct answer False
The online Centene Workbench self-service portal enables you to -
correct answer All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must be: -
correct answer Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
,Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
lectronically conveyed when communicating with a beneficiary
through email, online chat, or other electronic means of
communication (regardless of content).
Brokers/Agents can access the following resources under the Shared
Resources section in Centene Workbench. - correct answer All of
these
Which of the following is not an example of Protected Health
Information (PHI)? - correct answer Library Card
When a paper SOA form is used, it must be completed
hosting the sales presentation. - correct answer 48 Hours prior to
Ascend is a fast, easy, and compliant way for brokers/agents to submit
agent-assisted electronic enrollments. correct answer - True
, When explaining the provider network for D-SNPs and C-SNPs: - correct
answer Avoid submitting applications with no primary care provider
(PCP) to assist these higher-risk members.
If a member is not connected to a primary care provider (PCP), we
should always encourage and assist with connecting them with an in-
network doctor
If a requested effective date is available for the special election period
being selected, ensure you are requesting a date within the correct
time frame for the member based on their eligibility date or change
date needed. - correct answer True
Wellcare's plan is designed for Low-Income Subsidy members. -
correct answer Classic
Which LIS category is assigned to members whose costs are fully
subsidized and who receive the most assistance? - correct answer
Three
Questions and Answers Latest Versions
2025 Graded A+
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
unavoidable because of local/regional or media use. - correct answer
True
CustomPoint sales material order dates will be posted on
Wellcare.com - correct answer False
The online Centene Workbench self-service portal enables you to -
correct answer All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must be: -
correct answer Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
,Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
lectronically conveyed when communicating with a beneficiary
through email, online chat, or other electronic means of
communication (regardless of content).
Brokers/Agents can access the following resources under the Shared
Resources section in Centene Workbench. - correct answer All of
these
Which of the following is not an example of Protected Health
Information (PHI)? - correct answer Library Card
When a paper SOA form is used, it must be completed
hosting the sales presentation. - correct answer 48 Hours prior to
Ascend is a fast, easy, and compliant way for brokers/agents to submit
agent-assisted electronic enrollments. correct answer - True
, When explaining the provider network for D-SNPs and C-SNPs: - correct
answer Avoid submitting applications with no primary care provider
(PCP) to assist these higher-risk members.
If a member is not connected to a primary care provider (PCP), we
should always encourage and assist with connecting them with an in-
network doctor
If a requested effective date is available for the special election period
being selected, ensure you are requesting a date within the correct
time frame for the member based on their eligibility date or change
date needed. - correct answer True
Wellcare's plan is designed for Low-Income Subsidy members. -
correct answer Classic
Which LIS category is assigned to members whose costs are fully
subsidized and who receive the most assistance? - correct answer
Three
