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Exam (elaborations)

University of Maryland IFSM 300 quiz 5

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University of Maryland IFSM 300 quiz 5 Question 1 1 / 1 point True or false: Knowledge management requires the use of information technology. True False View Feedback Question 2 1 / 1 point True or false: Supply chain management concepts do not apply to the service sector, wh...

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  • December 7, 2020
  • 8
  • 2020/2021
  • Exam (elaborations)
  • Questions & answers
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IFSM 300 quiz 5
on 1 point


True or false: Knowledge management requires the use of information technology.



True


False

View Feedback

on 2 point


True or false: Supply chain management concepts do not apply to the service sector, which uses

customer relationship management systems instead.



True


False

View Feedback

on 3 point


Which of the following is defined as a system that is built around predefined business processes and

reflects best practices?



A) corporate application


B) enterprise system


C) company-wide system


D) business process application

, IFSM 300 quiz 5
View Feedback

on 4 point


Which of the following should be considered when selecting an enterprise system vendor? (select all that

apply)



A) the financial strength of the software supplier


B) availability of maintenance


C) availability of support and training


D) who owns the source code

View Feedback

on 5 point


True or false: A good approach to building enterprise systems is to combine a number of workgroup

applications that solve specific problems into a single system.



True


False

View Feedback

on 6 point


Which of the following characterize business processes that can effectively be implemented in a CRM

system? (select all that apply)

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