Summary
HRM 3 Samenvatting (versie 1)
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Te gebruiken samen met de cursus. (nog geen eindevaluatie over deze samenvatting - wordt dus nog aangevuld deze examenperiode. Dit is dus een eerste leidraad!)
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AP HogeschoolHRM 3
Schooljaar 2020-2021
Kelly Pincket
Pincketkelly@gmail.com
, Inhoud
Introductie.............................................................................................................. 3
1| Kwaliteit van de arbeid (KvA)............................................................................. 3
1.1| Waarom inzetten op arbeidskwaliteit?.........................................................3
1.2| Hoe kan je de kwaliteit van de arbeid meten/ inschatten?...........................4
1.3| Kwaliteit van de arbeid: de 4 A’s..................................................................6
1.4| Werkbaar werk............................................................................................. 9
1.5|Het huis van werkvermogen (Ilmarinen).....................................................13
1.6|Een ‘organisatie is een dynamisch systeem’...............................................15
2| KvA Beoordelen................................................................................................ 16
2.1| Kwaliteit van de arbeid onder de loop........................................................19
3| Diversiteit, persoonlijkheid en HR....................................................................23
4|Organisatiestructuur......................................................................................... 23
4.1| inleiding..................................................................................................... 23
4.2| Elementen van organisatiestructuur..........................................................24
4.3| Verregaande arbeidsdeling. Scheiding tussen denken en doen.................26
4.4| Hiërarchische aspecten v/d structuur.........................................................32
4.5| Centralisatie VS decentralisatie.................................................................34
4.6| Hyperflexibel netwerkregime.....................................................................35
4.7| Welk regime is optimaal?...........................................................................35
5| Motivatietheorieën........................................................................................... 37
5.1| Wat is motivatie?........................................................................................ 37
5.2| Vroege theorieën........................................................................................ 38
5.3| Hedendaagse theorieën............................................................................. 42
6| JD-R model & maatregelen............................................................................... 46
6.1| Effecten v betrokkenheid........................................................................... 46
6.2| Wat is bevlogenheid (niet)?........................................................................47
6.3| Job-Demands-Resources model (JD-R)........................................................50
6.4| Hoe werken aan kwaliteit van de arbeid?...................................................53
6.5| Risicoprofiel................................................................................................ 55
6.6| Preventie.................................................................................................... 57
7| Arbeidsverhoudingen....................................................................................... 60
7.1|inleiding...................................................................................................... 60
7.2| Belgisch sociaal overleg............................................................................. 62
7.3| Bedrijfsniveau: privésector.........................................................................66
8| De arbeidsmarkt............................................................................................... 70
1
, 8.1| Inleiding..................................................................................................... 70
8.2| Centrale begrippen..................................................................................... 71
9| Organisatiestructuur en leiderschap................................................................78
2
, Introductie
Hoe evalueren of toetsen?
1ste examenperiode:
Permanente evaluatie: opdracht (50%) en (mondeling) examen
(50%).
De opdracht worden duidelijk aangegeven op Digitap.
Extra materiaal is aanwezig.
2de examenperiode of examenperiode:
De evaluatie is op dezelfde criteria als in de 1 ste examenperiode
Het examen gebeurt mondeling (gedurende een 20-tal minuten)
1| Kwaliteit van de arbeid (KvA)
1.1| Waarom inzetten op arbeidskwaliteit?
1. Individu
Gezondheid
Stress en burn-out
Bore-out
Arbeidsongevallen en RSI
Motivatie en bevlogenheid
Pensioenleeftijd halen
Arbeid als identiteitscheppend en sociaal ankerpunt
2. Organisatie
Ziekteverzuim
Kwaliteit van de dienstverlening
Verloop
Imago
3
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