Summary BUS 599 Unit 3 Review Assignments

BUS 331 Unit 3 Review Assignments Chapter 9   1.   In 1-2 paragraphs, describe how enterprise systems provide value for a business. They help by letting firms respond faster to customers request for products or services. It also helps firms to manufacture products to the customer’s request and satisfaction.   2.  Many companies must plan, source and produce on a global basis.  In one paragraph, briefly explain how Internet technology can help companies better manage a global supply chain. The internet makes it possible for companies to see if their inventory and production capabilities equal the demand for their products.   3.  Customer relationship management involves the interaction with customers in sales, marketing and service. Explain how CRM helps a company to maintain a competitive advantage. By having a good CRM system companies can increase customer