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Universiteit Leiden (UL)
Psychologie
Social Psychology in Organizations
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Social psychology in organizations
M. Oskam
College 1 – H1+2+4
H1 – What is organizational behaviour?
Organizational behaviour = the of individuals and their behaviors at work.
Interdisciplinary and multi-level research.
- Applied psychology, cultural and cultural anthropology, communication and
sociology
- Focus on applied social psychology
Hawthorne studies led to a focus on the role of human behavior in organizations
Hawthorne Effect = positive responses in attitudes and performance when researchers pay
attention to a particular group of workers.
Evidence-based management
Evidence-based management = the ability to translate research into practice.
- EBM improves a leader’s decisions by disciplined application of the most relevant and
current scientific evidence. Beslissingen verbeteren als het meest relevante en
huidige wetenschappelijke bewijst wordt toegepast.
Four sources of information:
1. The best available scientific evidence (wetenschappelijk bewijs)
2. The best available organizational evidence (organisationeel bewijs)
3. The best available experiental evidence (ervaringsbewijs)
4. Organizational values and stakeholders’ concerns (waarden en belangen)
Critical thinking
Critical thinking calls for persistent effort to examine any belief or supposed form of
knowledge in the light of evidence that supports it and the further conclusions to which it
tends (Glaser, 1941).
Critical thinking has three interrelated parts
1. The elements of thought (reasoning)
2. The intellectual standards that applied to the elements of reasoning
3. The intellectual traits associated with a cultivated critical thinker
Outcome variables in organizational behaviour
- Performance and productivity (prestatie en productiviteit)
- Work-related attitudes (attitudes)
- Employee well-being (welzijn)
- Motivation (motivatie)
- Employee withdrawal (terugtrekken)
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