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Summary CIS 505 Assignment Week 8 St. Luke s Health Caew Systemy.docx St. Lukes Health Care System CIS 505: Communication Technologies 1.Assess the probable difficulties of the St. Lukes IT executives view of wireless networking as a key lever in their ques
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CIS 505 Assignment Week 8 St. Luke s Health Caew S St. Lukes Health Care System CIS 505: Communication Technologies 1.Assess the probable difficulties of the St. Lukes IT executives view of wireless networking as a key lever in their quest to increase clinician productivity and improved patien...
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St. Luke’s Health Care System
CIS 505: Communication Technologies
1. Assess the probable difficulties of the St. Luke’s IT executives’ view of wireless
networking as a key lever in their quest to increase clinician productivity and
improved patient care.
St. Luke’s has undertaken many technology initiatives to enhance both clinicianproductivity and
patient care practices. Nearly a decade ago, their IT team began apilot wireless network
implementation with the goal of streamlining clinician workprocesses. Their pilot project
evolved into a multi-facility network with most of St.Luke’s staff now accessing data via wireless
devices in real-time, 24 hours a day. Physicians and nurses using wireless laptops andtablet
PCs to track and chart patient care. Medicines are dispensed after clinicians’scan medication
barcodes on patient ID bracelets with wireless barcode scanners.Case managers access
, information on-the-fly as they verify patient records andcoordinate services with insurances
companies. Even the hospital’s nutritionistsplan menus with patients and transmit those orders
wirelessly to kitchen staff forlater preparation.
- One of the difficulties the IT executives found was in theirCritical care units.In this unit
running hard wires would mean moving parts of the building suchas ceiling
panels.Moving the ceiling panels or putting wires in the walls would stir up dust
andmicrobes.Dust and microbes in the Critical care units pose a threat to patients.
- When it came tocase management, wireless network and devices allowed for real-time
access to information.
- As new buildings were constructed and older ones renovated, St. Luke’s IT team,
headed by Gene Gretzer, senior analyst and wireless initiative project leader, began
looking for ways that they could ease the flow of information access within their facility
instead of requiring nurses and doctors togather at kiosk-style stations to retrieve and
send patient information. This allowed for a higher level of patient care and a timely
discharge wherein the pass, it wouldtake time to gain access all the needed
information. However, maintaining a continuous connection to charting applications was
not a simple task. “Clinicians using handheld devices had trouble maintaining their
sessions walking around the floors,” explains Gretzer. “As doctors andnurses walked
through areas where the wireless network did not reach effectively, such as long
hallways, onto elevators, or through older areas in the hospital, they’d lose their network
connection. This caused their legacy VPN and applications to fail whichrequired the
clinicians to re-login, restart applications and re-enter any data that may not have been
transmitted.” Thesituation frustrated busy doctors and nurses who saw their time
wasted on devices that were supposed to be increasingtheir productivity.
- Another issue Gretzer grappled with was wireless security. With both concerns over
wireless vulnerabilities and HIPAA standards for data protection, St. Luke’s wanted to
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