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Summary

Samenvatting Leadership Skills ()

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Summary for the course Leadership Skills (the part of Frank Heusdens) at UCLL in Diepenbeek for the direction SME & Entrepreneurship (3rd year).

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  • February 10, 2021
  • 19
  • 2020/2021
  • Summary
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Leadership skills –
samenvatting
Frank Heusdens

PPT3: All you always wanted to know but were afraid
to ask…
1.Q & A
- Difficult situation
o When there are two people that have an argue and you are right in the middle and
you are the one that has to decide but both ideas aren’t that great
o Giving direct feedback
o Insisting
o Making first contact
o Giving bad news messages
- A successful life
o A great job where you can learn a lot and feel good.
o Keep work live and private live separate
o Get out of your comfort zone
o Large network
o Develop softskills
- First job interview
o What is probably one of the questions in a job interview
o have you ever had to take on a leadership role
o what is your diploma
o experience

o weaknesses and strengths
o where do you see yourself in 5 years
o why would we choose you
o what makes you different whit the people whit the same degree
o why this company?
o What do you expect from the job and the team
o What do you know about this company
o Team skills, team worker?
o What can you do for the company
- Most pleasant personality
o a very positive person
o a lot of the answers for yourself you can find in your own answers.

1

,2.The 7 habits of highly effective people
1) Be proactive
2) Begin with the end in mind
3) Put first things first
4) Think win-win
5) Seek first to understand, then to be understood
6) Synergize
7) Sharpen the saw

2.1. Be proactive
- You’re life doesn’t just “happen”
- Every moment, every situation, provides a new choice…
- Proactive versus reactive
- Circle of concern and circle of influence
 don’t sit and wait , instead of waiting for things to happen take life in your own hands.
Circle of concern (the things that happen around you but you can’t do much about it) and
circle of influence. (those are the things that you can influence, like what do you do with
your day)

2.2. Begin with the end in mind
- If your ladder is not leaning to the right wall, every step you take gets you to the wrong
place faster
- Mental and physical creation
- Personal mission statement
 Set yourself goals, out of your comfort zone

2.3. Put first things first
- What are first things?
- Personal priorities
 Making shore you have the right priorities

2.4. Think win-win
- Cooperative arena not a competitive one
- Mutual benefit
 Something positive for you as a person and for the company
How can you make a win-win situation even if it seems like it is going to be a lose-lose
situation (example of the campaign of Roosevelt )
- Cooperative arena not a competitive one
- Mutual benefit

2.5. Seek first to understand, then to be understood
- Evaluating

2

, - Probing
- Advising
- Interpreting

 Instead of pushing your ideas try to understand the arguments of others. In many
situations you will be able to come to a mutual benefit.

Example: imagine the kitchen with two little girls and they want an orange but there is only
one left and they are fighting about it. Then mom comes and ask why are you fighting they
explain and mom takes a knife and cut it in two pieces.
Bad solution she should have asked questions she should have asked why they want the
orange


2.6. Synergize
- TEAM
- 1+1 = 3

2.7. Sharpen the saw
- Story
- Physical
- Social/emotional
- Mental
- Spiritual

 In order to have a successful life you need to be in good shape: eat healthy, have enough
rest, sport … take good care of yourself

These are basic rules that you can apply in you daily life

3.21st Century Skills
- Collaboration
- Problem solving
- ICT
- Creativity
- Critical thinking
- Communication
- Social & cultural
Begin of the year: 3 different dimensions
 Personal Leadership
 Team leadership
 Organizational

Jack welsh: greatest businesspeople, create a lot of shareholder value


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