HSA 305 WEEK 4 QUIZ
Question 1
4 out of 4 points
Entering ventures that are unrelated to the present business is the definition of:
Selected Answer:
diversification.
Correct Answer:
diversification.
Question 2
4 out of 4 points
If a product's quality can be evaluated from its use, that product is called a(n):
Selected Answer:
experience good.
Correct Answer:
experience good.
Question 3
4 out of 4 points
Fulfillment management is a core business process that involves:
Selected
Answer: receiving/approving orders, shipping goods or services and
collecting payment.
Correct
Answer: receiving/approving orders, shipping goods or services and
collecting payment.
Question 4
4 out of 4 points
The degree to which substitutes are a threat depends on:
Selected Answer:
how close to the original the customer perceives them to
be.
, Correct Answer:
how close to the original the customer perceives them to
be.
Question 5
4 out of 4 points
Goals should be prioritized because some may be more important than others,
some may conflict with others and:
Selected Answer:
some customers are more important than others.
Correct Answer:
some customers are more important than others.
Question 6
4 out of 4 points
Goals should be set:
Selected
Answer: after an organization has determined its mission.
Correct Answer:
after an organization has determined its mission.
Question 7
4 out of 4 points
The core purpose for an organization's existence is usually contained in its:
Selected Answer:
mission statement.
Correct Answer:
mission statement.
Question 8
4 out of 4 points
New entrants in the market generally cause a decrease in market share and:
Selected
Answer: increased price competition.
Correct Answer:
increased price competition.
Question 9
4 out of 4 points
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