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Leadership and Management #1
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Has the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting, and performance appraisal
Has the ability of an individual or an organization to administer and coordinate a group of individu...
Team management
Henry is a Unit Manager I the Medical Unit. He is not satisfied with the way things are going in his unit. The patient satisfaction rate is 60% for two consecutive months and staff morale is at its lowest. He decides to plan and initiate changes that will push for a turnaround in the condition of the unit. Which of the following actions is a priority for Henry?
A. Call for a staff meeting and take this up in the agenda.
B. Seek help from her manager.
C. Develop a strategic action on how to deal with these concerns.
D. Ignore the issues since these will be resolved naturally.
Henry is a Unit Manager I the Medical Unit. He is not satisfied with the way things are going in his...
A. Call for a staff meeting and take this up in the agenda. (If the staff contribute to the solutions of the problem, they will own the solutions; hence the chance for compliance would be greater.)
An organizational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, and assess and adjust the organization’s direction in response to a changing environment.
An organizational management activity that is used to set priorities, focus energy and resources, st...
Strategic planning
Determines how information flows between levels within the company
Determines how information flows between levels within the company
Organization structure (includes rules, roles, and responsibilities)
As a young manager, she knows that conflict occurs in any organization. Which of the following statements regarding conflict is not true?
A. Can be destructive if the level is too high.
B. Is not beneficial; hence it should be prevented at all times.
C. May result in poor performance.
D. May create leaders.
As a young manager, she knows that conflict occurs in any organization. Which of the following state...
B. Is not beneficial; hence it should be prevented at all times.
(Conflicts are BENEFECIAL because it surfaces out issues in the open and can be solved right away.)
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