3-1 Describe customer due diligence (CDD) as part of risk management. 3-1 Customer due diligence (CDD) is a set of internal controls that enable a financial institution to establish a customer's identity, predict with relative certainty the types of transactions in which the customer is likely to engage, and assess the extent to which the customer exposes the institution to a range of risks (i.e., money laundering and sanctions). Organizations need to know their customers through CDD to gu...