ITIL 4 Foundation Practice Exm with Rationale

Chamberlain College Of Nursing

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ITIL 4 Foundation Practice Exam with Rationale Questions with 100% Correct Answers
  • ITIL 4 Foundation Practice Exam with Rationale Questions with 100% Correct Answers

  • Exam (elaborations) • 30 pages • 2023
  • Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management A. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned"
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