WGU C215 (C215)
Liberty University
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Exam (elaborations) WGU C215 (C215)
- Exam (elaborations) • 18 pages • 2023
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WGU C215 Study Guide – FINAL 
2023/2024 Correct answers 100% Pass 
 
Total Quality Management (TQM) Philosophy - correct answer 1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) - correct answer Basic function of Six Sigma. Measures 
the process potential and performance of processes. The higher the range of Cpk, the 
improved is the ability of ...
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