ServiceNow

Which feature helps you in testing what another user sees in the instance without logging in with the user credentials? - Impersonate How to capture workflow in update sets? - Publish UI Policy runs on - Client Side What is SLM - Service Level Management In Knowledge Base, articles are grouped by - Categories Where is data stored - Tables Default update set can be set to Completed - Yes but other default update set will be created What is the significance of Order field on Catalog Item ...

Application Platform-as-a-Service (PaaS) - The ServiceNow Platform operates on this type of model: cloud-based computing model which provides the infrastructure needed to develop, run, and manage applications IT, employee, and customer - Now Platform digitizes _________________ workflows web-based UI build on top of a flexible table schema (single system record and common data model) - Now Platform architecture service availability, backups, and security - Now Platform architecture aids w...

Base table for storing SLA records (NOT SLA definitions) is? Options are : task_sla contract_sla sla sla_definition - task_sla What are possible import sources? (Select all that Apply) Options are : HTTP CSV EXCEL JDBC NETWORK SFTP - HTTP, CSV, EXCEL, JDBC, SFTP All workflows absolutely must have a beginning and an end. Options are : True / False - True What does the banner frame contain? Options are : Logo and global navigation control Task [task] and configuration item Sel...

What provides a guide for moving data from import sets? - transform map How do you change the sort sequence of fields or task? - modify the order field Tables and Fields can be viewed and manipulated where? - Record List Form Tables and Columns What is the sequencing of publishing a Knowledge Article? - Draft Review Publish What are the 3 basic components of Workflow? - Approvals Notifications Task How do you modify or create workflow? - Utilize the Graphical Workflow Editor Where do...

What are the different interfaces for accessing a ServiceNow instance? - 1) Now Platform User interface 2) Now Mobile App 3) Service Portal What are the three components of the Now Platform User Interface? - 1) Banner Frame 2) Application Navigator 3) Content Frame What are the components of the Application Navigator? - 1) All Applications 2) Favorites 3) Your History 4) Filter Navigator Group - A collection of users who share a common purpose Rol - A collection of permissions used ...

A map to determine relationships between fields displaying an Import Set to fields in an existing table - What is a Transform Map in ServiceNow? Self-Service - What application is available to all users? Modify the order field - How do you change the sort sequence of fields or tasks? Record List Form Tables and Columns - In which three places can Tables and Fields be viewed and manipulated? Click arrow next to breadcrumb in list - Where do you change the Smart Filter Condition Builder? ...