ServiceNow CSA

What are the four components of Application Navigator - All applications tab Favorites tab Your history tab Filter navigator Three components of the Now Platform Interface? - Banner Frame Application Navigator Content Frame Different interfaces for accessing ServiceNow instance? - Now Platform UI Service Portal ServiceNow mobile Classic ServiceNow Agent What is a collection of users who share a common purpose? - A Group A collection of permissions used to grant access to applications...

(T/F) ACL evaluates condition/script and roles - True If prefix of incident needs to be changed, where should you refer? - Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above - B) Sends an email notificaiton _________ Is an Elevated Privileges. - Session As an end user, which modules of service catalog do you see? A) My requests B) Requested Items C) My ap...

What are the different interfaces for accessing a ServiceNow Instance? - -Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? - -Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? - Group Where can you locate product documentation? - What is a collection of permissions used to grant access to different parts of the platform? -...