CUSTOMER SERVICE PRE SCREEN
Ohio University Southern
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CUSTOMER SERVICE PRE-SCREEN REVIEW TEST_ANSWERED 2022-23
- Summary • 12 pages • 2023
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CUSTOMER SERVICE PRE-SCREEN REVIEW TEST_ANSWERED 2022-23
1. A computer store has a sign posted on the door that says, "No food or drink to be brought into the store." A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the sales associate's best response?
2. A customer approaches the service desk with a toy doll. She says that she boug...
Summary
CUSTOMER SERVICE PRE-SCREEN REVIEW TEST_ANSWERED 2022-23
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CUSTOMER SERVICE PRE-SCREEN REVIEW TEST_ANSWERED 2022-23 1. A computer store has a sign posted on the door that says, "No food or drink to be brought into the store." A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the sales associate's best response? 2. A customer approaches the service desk with a toy doll. She says that she boug...
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