COM 210

Questions for Reflection: 1. In your team experience, what are key factors that determine whether a team works together well or poorly? 2. How can the skills you use in the patient-physician interview be utilized in a meeting with colleagues? 3. What are the consequences for a team when its leader doesn’t know what the next steps are to accomplish its task? 4. What do you do when your team repeatedly circles around the same questions and repeats ineffective patterns of behavior? 5. Wh...

Questions for Reflection: 1. What elements distinguish a professional relationship from other human relationships such as friendship, family or that between colleagues or classmates? 2. In your professional relationships to date (as clinician or as patient or as family member of a patient,) have you been aware of situations when the professional person responded in ways that did not seem appropriately “professional” (perhaps by behaving in too social or friendly a manner, or perhaps by ...

Questions for Reflection: 1. In what circumstances are you aware when a patient is feeling strong emotions? In what situations are you caught off guard? 2. How do you respond to patients who get angry with you? 3. When patients demonstrate strong emotions, which of your reactions tend to help the situation resolve? Which tend to escalate discomfort in the room? 4. In your non-medical life, does fear, anger, or sadness tend to cause you the most discomfort? 5. How do you determine whether...

Questions for Reflection: 1. What attitudes, thoughts and behaviors enable you to really listen to another? 2. What attitudes, thoughts and behaviors impede your ability to really listen to another? 3. How do people know when you are not only listening to them, but also understanding them? 4. What are your skills in facilitating patients' telling their stories of illness? 5. What attitudes and skills do you need to learn or improve that would enhance your ability to interview patients? ...